BluePearl Pet Hospital · 9 hours ago
Client Service Coordinator
Savannah, GA
Full-time
Onsite
New Grad, Entry Level
$17/hr - $26/hrBluePearl Pet Hospital is hiring for an experienced Veterinary Receptionist to join us in Savannah, GA. In this position, you will be the first BluePearl Associate that the client sees, ensuring that each client receives the care and attention they need while functioning calmly and compassionately in emotional situations.
Health CareNon ProfitPetVeterinaryWellness
Responsibilities
Provide a warm, professional welcome to every client and visitor upon entry, maintaining friendly eye contact, a positive attitude, and an approachable demeanor at all times
Create a compassionate first impression by offering consistent courtesy, empathy, and attentive service
Communicate clearly, calmly, and professionally in person and over the phone to ensure clients fully understand information and next steps
Act as a compassionate listener, responding appropriately to client concerns, questions, and emotional needs
Assess each client’s immediate needs upon arrival, including observing the pet’s general condition to help determine priority of care
Identify and triage incoming cases by distinguishing between 'stat' and standard emergency situations, promptly alerting the medical team as needed
Manage non-patient inquiries and visitors by directing them to the appropriate department or team member efficiently and professionally
Confirm appointments in advance and ensure clients receive accurate instructions regarding preparation for their pet’s visit
Provide emotional support and educational resources to grieving clients in a respectful, discreet, and compassionate manner
Serve as a liaison between clients and service partners during aftercare and pet remains handling, ensuring a complete, accurate, and sensitive process
Qualification
Required
Prior Veterinary Medicine experience is required
Preferred
Cornerstone experience preferred
Benefits
Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Company-paid Short-Term and Long-Term Disability
Parental Leave Benefits
Health, dental, vision, and life insurance options
Paid Time Off and Floating Holiday Plans
Regional Social Worker + 12 Free Therapy Sessions through Lyra
Health Savings Account
Flexible Savings Account
401(k) Retirement Plan
Annual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit.
Referral Bonus Program
State licensure reimbursements
VTNE reimbursements
Additional VTS benefits – pursuing & established VTS technicians.
$500/year reimbursement for CVT and $750/year for VTS.
Non-Credentialed, full-time Paraprofessionals are eligible for an annual CE stipend of $150.
Full-time CVT associates also receive 8 hours of CE paid hours each year.
Full-time VTS associates receive 12 hours of CE paid each year.
Paid CE hours can be carried over year to year up to a maximum of 24 hours.
Company
BluePearl Pet Hospital
BluePearl Pet Hospital is a nonprofit organization that provides veterinary care services.
Founded in 1996
5001-10000 employees
H1B Sponsorship
BluePearl Pet Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Da Chang
Chief Operating Officer
Angelique Simeone
Training Partner, Field Operations Training
Recent News
WBJournal.com
2025-12-05
Company data provided by crunchbase