Delta Air Lines · 12 hours ago
Senior Software Development Engineer, AI
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expDelta Air Lines is leveraging AI within technology to enhance customer experiences and improve airline operations. As a Senior AI Software Engineer, you will develop solutions for large-scale problems using AI techniques and collaborate with cross-functional teams to drive AI opportunities across the organization.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Grow Delta’s use of AI within customer and employee facing experiences
Partner with cross functional business and technology teams to understand business landscape and drive AI opportunities
Provide technical thought-leadership and direction for AI solutions across a wide range of centralized and distributed environments across the Delta landscape
Partner with Architecture, Foundations, and Security teams to pave the way for Delta leverage industrialized design patterns
Help to define, design and capture data required for measurement of each solution
Collaborate frequently to share ideas and gain perspective. Communicates critical information in a clear and timely manner. Listens to others. Seeks clarification and confirms shared understanding when communicating
Collaborate with business and product owners, understanding the product and business domain to engineer solutions that create a competitive advantage
Work within a team of engineers and cross-divisionally to design and build Artificial Intelligence into technical solutions at scale
Contribute to the strategy around which frameworks and technologies are leveraged with each solution, and partner with the foundations teams to approve new design patterns
Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices
Document and communicate solutions with effective documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Design, Develop, Monitor, and scale AI components, APIs, and loosely coupled applications and integrate these with highly available channels and systems
Incorporate security standards, test-driven development, and pipeline deployment automation to achieve robust reliability and scale
Mentor junior team-mates to define and implement detailed measurement data, error logging/tracking for all products within our domain
Initiate and lead code reviews and continuous improvement efforts
Analysis and implementation of Performance/Stability/Reliability initiatives
Monitors metrics, problems, trends, and costs, in order to determine solutions, required process changes, etc. that will make the function more efficient
Plan, create, and execute automated test cases and load/performance testing
Operate with Agile and Cloud Target squads within two-week sprints
Own and support what you build
Production issue triage, management, and prevention with a focus on continuous improvement
Develop an AI first mindset and help democratize AI for Delta
Qualification
Required
5+ years of work experience in Software Engineering
3+ years of work/educational experience in Artificial Intelligence/Machine Learning
Experience with Agile Software Development Lifecycles and DevOps/DevSecOps
Experience with one or more general purpose programming languages including but not limited to: Python, R, Scala, Spark
Expertise with GenAI technology stack, including frameworks for prompt engineering, guardrails for GenAI applications, and LLM fine-tuning
Development experience on AWS, AWS Sagemaker, AWS Gen AI stack including Bedrock, Guardrails and observability & monitoring required
Experience with Agentic AI platforms and frameworks, MCP and A2A protocols
Experience working with VectorDBs and other data infrastructure required to efficiently support Generative AI training pipelines and production applications
Experience with one or more of the following: Natural Language Processing, sentiment analysis, classification, pattern recognition
Development experience with AI frameworks such as TensorFlow, Microsoft CNTK, scikit, Keras
Experience with production-grade development, integration and support
Experience and familiarity presenting to technical and business audiences
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
A doer by default: You are self-motivated and take pride in building great experiences for users, whether they are employees or customers. You are resourceful in finding the data and tools you need to get the job done and have a bias for action
You enjoy working with people and can put yourself in other people's shoes. You're not afraid to ask for help when you need it or help teammates when they need a boost
You believe in strong opinions, weakly held-- you're not afraid to change your opinion in the face of new facts and acknowledge what you don't know
Are intensely curious about finding a solution to the pain-points of our passengers along the entire travel experience
Have a sense of ownership in everything you build, and drive for continuous improvement
Love travel and can deeply empathize with our customers
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-02-07
Company data provided by crunchbase