Keystone Pacific Property Management · 1 day ago
Front Desk Associate - Part Time
Thornton,CO,US
Full-time, Part-time
Onsite
Entry Level
1+ years expKeystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA. The Front Desk Associate is responsible for telephone and front office coverage, responding to customer service requests, and performing administrative duties at the request of the General Manager and Recreation Director of the property.
CommunitiesReal Estate
Responsibilities
Telephone coverage, response to customer service requests, and the performance of administrative duties
Opening and closing the Community Center as the shift requires
Checking in members and guests to ensure planned use of the facilities
Registering residents for special events and collecting payment
Enforcing policies and procedures
Provide office support by maintaining calendars and appointments, composing correspondence, and maintaining database information
Extend exceptional customer service and problem resolution via phone and face-to-face interaction with board members and residents
Develops a working relationship with community board members and homeowners
Maintain association records such as facility rental applications and programming access control devices, such as keys, gate openers, and gate codes
Maintaining a clean and inviting front desk environment
Practice and adhere to Keystone’s Core Values, Mission, and Vision
Any additional job duties as required by the supervisor
Qualification
Required
Ability to work independently
Demonstrate effective oral and written communication and listening skills
Demonstrate problem-solving abilities
Must be proficient with computer programs, including Word, Outlook, and Excel
Demonstrate organizational skills and ability to independently prioritize daily workload
Exhibit professionalism, professional attire, and demeanor at all times
Ability to work on a flexible schedule
Maintain reliable transportation
Verifiable references
Able to pass a background check
1-2 years of experience working in a Customer Service role
High School Diploma or GED required
Benefits
Competitive Salary
Work-Life Balance
Opportunities for Career Growth
Training and Mentorship from Successful Leaders in the HOA Industry
Financial and Health/Wellness Education
Sick
Company
Keystone Pacific Property Management
Keystone Pacific Property Management is a reputable community association management firm.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jared Jones, CPA
Chief Financial Officer
Recent News
Company data provided by crunchbase