Inside Higher Ed · 4 hours ago
Instructional Media Assistant (Center for Teaching & Learning Design)
United States
Full-time
Remote
Entry Level
$22.75/hr - $40.50/hr
1+ years expInside Higher Ed is seeking a creative and detail-oriented Instructional Media Assistant to support the Instructional Design team. The role involves enhancing the visual quality of online courses through graphics, presentations, and video content while providing support for curriculum delivery and course materials.
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Provide instructional design support and coordinate a range of online instructional tools and materials to enhance online course delivery
Provide recommendations to faculty and subject matter experts to update existing courses. Perform routine revisions of existing course content
Create and maintain faculty, student, and course information records in various locations/systems i.e. secured network drives, Teams, SharePoint, Learning Management System (LMS)
Update course websites in the LMS by creating assignments, checking APA citations, building exams, building groups, adding rubrics, setting up the Grade Center, and performing other maintenance as necessary
Complete general QA of courses throughout the term to ensure that materials and course content align, and that all information is up to date
Correspond and coordinate with faculty on term start preparations, to set up course for the upcoming term and occasionally determine how to effectively use the LMS tools and other communication software
Assist Design & Technology teams with compliance with established accessibility (ADA/508/UDL) standards as well as university/division standards
Assist in preparing course materials throughout term prior to posting in classroom i.e. Ensure appropriate template usage and formatting for syllabi, rubrics, documents & PDFs, and all PowerPoint presentations
Maintain a collaborative relationship with faculty, Instructional Designer and Technology team members, and Program Administrators to ensure quality and consistency throughout our courses and programs
Provide guidance and training to faculty, TAs, clinical instructors, and guest lecturers as needed on all technologies used in online courses
Troubleshoot technical issues that are escalated from the Level 1/Level 2 Help Desks Assist with effective implementation of instructional technology tools within learning management systems
Consult with faculty on the use of instructional technologies for activities such as evaluation, presentation, audience response, live meetings, streaming video, etc
Assist multimedia specialists with the preparation and production of recorded audio/video lectures
Support/troubleshoot various educational and communication technology i.e. Turnitin, Zoom, Office 365 products, VoiceThread, Qualtrics, PowerPoint, Excel, Word, Adobe Connect, Poll Everywhere, RPNow, Respondus, Examsoft, Adobe PDF, Shadow Health, Late Nite Labs, etc
Participate in technology implementation projects, providing project coordination when needed
Triage and respond to faculty and student questions, concerns, and inquiries. Troubleshoot when able and escalate calls, emails, & JIRA tickets to appropriate staff for matters requiring specialized or a higher level of expertise/authority
Collaborate with faculty and IDs to select the most appropriate technologies based on the content of the course
Perform thorough in-depth quality assurance testing as needed
Provide administrative assistance in the areas of course material production, Internet research, textbook selections and orders, course assignments, LMS sites and evaluations
Assist instructional design & technology staff by researching industry trends and best practices and brainstorming ideas to solve design challenges
Collect, prepare, analyze, and evaluate data collected from faculty and students in order to make recommendations on the impacts of design changes and technological innovations in programs and courses
Serve on staff academic committees, task forces, and other working groups as assigned, as a representative for the CSS working group
Prepare course reports as needed and assigned
Create and implement custom graphics, icons, and layout elements for Canvas (LMS) courses to improve the student user experience
Revamp existing faculty PowerPoint presentations into modern, visually engaging, and accessible instructional assets
Assist in the production of short-form educational videos, including basic editing, adding motion graphics/overlays, and creating thumbnail images
Ensure all course materials adhere to organizational branding guidelines (color palettes, typography, and logo usage)
Organize and maintain a library of reusable design assets (templates, stock photos, and icons) for the ID team
Ensure all visual assets meet WCAG accessibility standards (e.g., proper color contrast and alt-text readiness)
Qualification
Required
Bachelor's Degree
One year of related experience
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula
Preferred
Familiarity with Blackboard and/or other Learning Management Systems
Ability to navigate and understand new technologies and strong grasp of educational technologies (VoiceThread, Turnitin, Poll Everywhere, Respondus, AEFIS, publisher, etc.)
Basic HTML experience and the ability to edit code to remove errors/excessive tags
Proficiency in Adobe Creative Cloud (specifically Photoshop and Illustrator) or Canva Pro
Expert-level skills in PowerPoint (using master slides, layouts, and animations)
Strong understanding of typography, color theory, and layout design
Ability to take a rough concept from an Instructional Designer and turn it into a professional graphic
Experience with basic video editing (Premiere Pro, Camtasia, or Descript)
Experience working within Canvas or another Learning Management System
Basic understanding of how people learn and how visuals can aid retention
Experience with website design (e.g., layout aesthetics, intuitive navigation, and graphically appealing design)
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
Research & Development World
2025-05-03
Business Standard India
2025-04-11
Company data provided by crunchbase