Goodwill of Southwestern Pennsylvania · 1 day ago
Business Engagement Liaison WIOA
Pittsburgh, Pennsylvania, United States
Full-time
Onsite
Entry, Mid Level
$18.25/hr - $19.18/hr
1+ years expGoodwill of Southwestern Pennsylvania is a nonprofit organization dedicated to funding job training and community programs. The Business Engagement Liaison, WIOA is responsible for outreach and relationship-building with employers to support Goodwill’s Adult Career Services, ensuring job placements and work-based learning opportunities for participants.
Non Profit
Responsibilities
Conduct outreach, establish, and maintain relationships with employers, agencies, and organizations in the community to meet the needs of the agency’s Adult WIOA programs and services
Maintain up to date information regarding local and national labor market and employment trends, changes in training, recruitment, employer expectations, and other external situations that could impact the labor market
Participate in continuous quality improvement efforts using key performance indicators, satisfaction feedback, and other input and outcomes data
Maintain up-to-date knowledge of local labor market and trends to identify appropriate employment, work-based learning, and partnership opportunities
Maintain up-to-date knowledge and understanding of Adult WIOA Workforce programming and contractual requirements to ensure the ability to meet the needs of program participants and other stakeholders
Conduct internal and external outreach, in conjunction with the Business Engagement team and other program staff, to identify and secure work-based learning, employment, and partnership opportunities that deliver on departmental, division, and agency workforce goals
Monitor work-based learning sites to ensure they continue to meet programmatic needs
Maintain communication with referring staff and work-based learning hosts to ensure a smooth work-based learning experience for candidates and hosts. Provide information, feedback, and documentation to all stakeholders as necessary and appropriate to ensure program/service effectiveness
Provide direct service and support to employers and Adult Career Services staff, such as handling referrals for placement into employment or work-based learning opportunities, conducting needs evaluations, or resolving related issues
Be aware of and follow guidelines for all applicable regulatory entities such as Department of Public welfare, Department of Labor, and PA Department of Education
Communicate production/job specific expectations to the client; meet regularly with site management to ensure communication of business needs, when applicable
Qualification
Required
High school diploma or equivalent AND 4 years of experience required
Associates degree AND 2 years of experience required
Bachelor's degree AND 1 year of experience required
Experience supporting job seekers and employers in placement or workforce development
Proven ability to build and sustain relationships with employers, partners, and stakeholders
Skilled in employer engagement, business development, and labor market navigation
Proficient with CRM systems, reporting, and data management
Adept at assessing employer needs, resolving issues, and delivering solutions
Strong public speaking, negotiation, and presentation skills
Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel
Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment
Preferred
Experience with HR fundamentals, such as hiring & recruiting
Experience designing, evaluating, or improving employment and training programs
Prior knowledge or experience with the Workforce Innovation Opportunity Act (WIOA) and/or other adult career service programs
Company
Goodwill of Southwestern Pennsylvania
Goodwill of Southwestern Pennsylvania is a non-profit human service organization that helps people overcome barriers to employment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patricia Trainer
Chief Operating Officer/Chief Compliance Officer
Recent News
Seattle TechFlash
2025-08-29
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