Strategic Capacity Group · 1 day ago
Program Coordinator
DC-Baltimore Area
Full-time
Hybrid
Entry, Mid Level
$53K/yr - $65K/yr
2+ years expStrategic Capacity Group (SCG) is seeking full-time Project Assistants/Project Coordinators to serve as members of SCG’s project team and provide comprehensive travel and logistical support for training programs. The role involves acting as the primary liaison between SCG staff, U.S. Embassy and INL personnel, and training participants, managing all aspects of travel and logistical operations.
Non Profit
Responsibilities
Planning, coordinating, and executing seamless travel and logistical arrangements before, during, and after events
Delivering exceptional customer service
Demonstrating strong attention to detail
Proactively identifying and resolving logistical challenges to ensure smooth participant experiences
Ensuring compliance with program schedules and government regulations
Contributing to the development of SCG’s operational tools and frameworks
Driving process improvements to enhance efficiency
Managing post-event close-out activities, including gathering participant feedback through surveys and preparing reports on logistical outcomes and challenges
Qualification
Required
Bachelor's degree required
At least two years of full-time relevant work experience for Project Assistant role
At least three years of full-time relevant work experience for Project Coordinator role
Relevant experience includes providing tactful customer service; resolving problems under pressure; coordinating travel logistics for groups; addressing travel-related emergencies; planning and delivering events, conferences, or workshops; or working with VIPs and/or with international travelers, guests, or delegations
Fluency in English required
Proficiency in at least one other foreign language (French, Spanish, Arabic) highly preferred
Excellent customer service, communication, and relationship-building skills, with the ability to prioritize tasks, negotiate effectively, and collaborate with a diverse range of internal and external stakeholders
Proven ability to collaborate effectively in a team setting with colleagues across multiple time zones, manage multiple tasks in a fast-paced environment, and proactively identify and implement solutions to overcome challenges
Willing and able to collaborate with U.S. and foreign officials from around the globe, with availability to work occasional weekends as part of a flexible schedule
Willing to be based at SCG's McLean, Virginia office, with potential for limited domestic or international travel as needed
In alignment with SCG's policies, this is a full-time, hybrid role
Preferred
Master's degree preferred
Experience working in or with the U.S. government, the U.S. State Department or U.S. embassies preferred
Company
Strategic Capacity Group
Strategic Capacity Group is a security sector nonprofit working globally in support of the United States to advance security, increase partner self-reliance, and deliver results.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Querine Hanlon
Founding President
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