Galactic Minds INC · 1 day ago
Jira Support Engineer / Jira Administrator
Austin, TX
Contract
Onsite
Senior Level
5+ years expGalactic Minds INC is seeking a Jira Support Engineer / Jira Administrator to manage and support Jira environments for various teams. The role requires strong administration skills in Jira, including automation and scripting, alongside excellent organizational and communication abilities to ensure effective user support.
ConsultingBig DataHuman ResourcesInformation TechnologyBusiness IntelligenceRecruitingStaffing Agency
Hiring Manager
Mohit Gautam
Responsibilities
The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams
Qualification
Required
Strong understanding of Jira workflows, schemes, permission management, and configurations
Experience in Jira automation (Automation for Jira, ScriptRunner, or similar)
Excellent analytical and problem-solving skills
Ability to understand business processes and map them into Jira workflows
Strong communication and documentation abilities
Experience managing discrepancies between user expectations, resumes, and actual capabilities (helpful for screening/support roles)
Preferred
Hands-on experience with Jira administration (5+ years preferred)
Basic understanding of Confluence integration is preferred
Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus
Company
Galactic Minds INC
Galactic Minds INC is a leading IT consulting company specialized in staffing and workforce solutions with a strong presence across USA, Canada, and Mexico.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Akash Pattnaik
Founder and M.D.
Company data provided by crunchbase