TaskUs · 12 hours ago
Vice President Operations
United States
Full-time
Remote
Director/Executive
$171K/yr - $257K/yr
7+ years expTaskUs is a provider of outsourced digital services and customer experience solutions for technology companies. The Vice President of Operations will oversee daily operations, strategic planning, and ensure the organization meets its objectives while improving operational efficiency.
Call CenterCustomer ServiceOutsourcing
Hiring Manager
Alex Castañeda
Responsibilities
You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment
It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business
You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools
You will maximize client engagements and work with your leadership team to develop plans to meet future site needs
Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability
To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives
Qualification
Required
At least 7 years in a Senior Leadership role of a large business or enterprise
Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization
Possess a 'people first' leadership style with strong communication, interpersonal and leadership skills
Thorough understanding of organizational behavior, workforce planning, metrics, and analytics
Preferred
BS or BA is highly preferred but not required
Benefits
Competitive industry salaries
Comprehensive benefits packages
Internal mobility
Professional growth
Company
TaskUs
TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
10001+ employees
H1B Sponsorship
TaskUs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (4)
2021 (2)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$279MKey Investors
Blackstone GroupNavegar
2025-08-27Private Equity
2025-05-09Acquired
2021-06-11IPO
Leadership Team
Bryce Maddock
CEO
Jaspar Weir
Co-Founder and President
Recent News
2026-02-04
Built In
2026-02-04
Company data provided by crunchbase