Moloco · 1 day ago
Workplace Experience Coordinator
New York, New York, United States
Full-time
Onsite
Senior Level
$113K/yr - $155K/yr
6+ years expMoloco is a leading company in AI advertising solutions, dedicated to democratizing access to advanced AI technologies. The Workplace Experience Coordinator will design and deliver exceptional hospitality-driven experiences for employees while ensuring operational excellence in the New York office.
Cloud ComputingAdvertisingAppsCloud InfrastructureMobileMobile Apps
Responsibilities
Be the culture champion of the offices, build strong relationships with all employees by delivering high touch hospitality driven support
Respond promptly and positively to all inquiries in person, via Slack or other channels
Provide forward thinking documented proposals for potential enhancements to experiences and in office initiatives
Use feedback and data to tailor employee offerings and experiences to meet local needs and preferences
Maintain event trackers, highlighting relevant insights and trends to leadership
Lead, plan and execute all in office events, ensuring they deliver thoughtful and memorable experiences
Identify gaps and opportunities in event strategy to leadership with proposed future solutions
Own front desk program standards and ensure seamless execution by onsite teams
Serve as a liaison between the city, landlord and internal teams
Provide and deliver insights into all workplace related programs (large events likes holiday party, food programs, Event experiences like WE Day, mailroom services, swag)
Maintain the office’s overall look and feel, creating and documenting standards where they don’t exist
Oversee badging and access control systems to ensure secure and efficient operations
Provide badging data sets and insights to all trackers, decks and identify areas of change and abnormalities
Meticulous management of workplace contracts, budget tracking and forecasting
Oversee vendor onboarding into our financial tools
Partner with internal stakeholders like Finance and Procurement to conduct RFPs and QBRs
Lead and execute office related build projects, identifying stakeholders, managing timelines and hosting retrospectives
Support office moves and relocations
Update and manage internal and external workplace content and playbooks
Identify and address communication gaps with a solution orientated mindset
Deliver clear, proactive communication plans around events, safety updates and other workplace initiatives
Manage vendor relationships, resolve issues promptly and monitor performance against SLA’s
Manage and maintain vendor related playbooks and required documentation
Ability to influence decisions with other stakeholders and colleagues
Oversee and adjust local office operations to align with workplace expectations and standards
Qualification
Required
6+ years of relevant experience in hospitality, upscale hotel management, workplace operations or employee experience
Exceptional interpersonal skills with a warm, hospitality first approach to creating welcoming, high performing workplaces, you are the face of our day to day operations
Actively incorporates feedback into future work and continuously seeks improvement
Proven ability to manage multiple priorities and lead large scale projects with confidence and clarity
A solutions focused self-starter with a proactive and positive growth mindset
Demonstrates clear communication and thoughtful documentation; consistently contributes innovative ideas
Builds strong relationships and navigates challenges with energy, empathy, and professionalism
Comfortable evaluating technical workflows and leveraging tools like AI to streamline or automate manual processes
Anticipates risks, adjusts priorities as needed, and acts decisively under pressure
Benefits
Moloco Thrive: Benefits and Well-Being: We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.
Company
Moloco
Moloco offers programmatic advertising solutions to help optimize the client's acquisition, retention, and monetization campaigns.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$215.75MKey Investors
Premier PartnersTiger Global ManagementShinhan GIB,Smilegate Investment
2023-06-29Series D· $24.18M
2023-06-29Secondary Market
2021-08-17Series C· $150M
Leadership Team
Ikkjin Ahn
Co-founder and CEO
David Sehyuk Park
Co-founder/CIO
Recent News
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