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Alpen High Performance Products · 1 day ago

ST - Field Operations Service Technician

positionLouisville, CO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $31/hr
Alpen High Performance Products is seeking a Field Operations Service Technician to deliver exceptional service and craftsmanship directly to customers. This role involves traveling to customer locations to assess and repair Alpen windows and doors while working independently as part of a supportive team.
Building MaterialManufacturing

Responsibilities

Travel to customer locations to assess, repair, and service Alpen windows and doors
Evaluate job sites and determine solutions for issues related to installation or manufacturing
Perform service and repairs while adhering to AAMA standards
Complete and submit detailed Field Service Reports via tablet or laptop
Communicate clearly and professionally with customers, team members, and leadership
Lift and handle materials weighing up to 75 lbs

Qualification

Construction experienceWindow/door installation knowledgeU.S. Driver’s LicenseCustomer service skillsMicrosoft Office proficiencyBasic hardware systems knowledgeProblem-solving skillsBilingual in SpanishTeam-oriented attitudeAttention to detailOrganizational skills

Required

Travel to customer locations to assess, repair, and service Alpen windows and doors
Evaluate job sites and determine solutions for issues related to installation or manufacturing
Perform service and repairs while adhering to AAMA standards
Complete and submit detailed Field Service Reports via tablet or laptop
Communicate clearly and professionally with customers, team members, and leadership
Lift and handle materials weighing up to 75 lbs
Valid, travel-ready U.S. Driver's License

Preferred

Hands-on experience in construction, e.g., remodeling, framing, finish carpentry, exterior work, or window/door installation
Strong customer service and interpersonal communication skills
Strong Problem-solving skills in fast-paced environments
Strong internal team communication and collaboration skills and abilities
Self-motivated with high attention to detail and organizational skills
Proficiency with Microsoft Office and digital service reporting tools
General understanding of window/door installation from start to finish, including trim work
Proficiency with basic window and door hardware systems, e.g., Casement/Awning operation and adjustments, Hung and Sliding window operation and adjustments, European inswing window operation and adjustments, Sliding Glass Door operation and adjustments
Bilingual in Spanish is a plus!
A positive, team-oriented attitude is a must

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Company-Paid Major Holidays
Travel opportunities
Ongoing training and development

Company

Alpen High Performance Products

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Alpen High Products manufactures super-insulating, thermally efficient residential and commercial windows and architectural glass.
dateFounded in 1981
location
Niwot, Colorado, USA
people-size51-200 employees
web-link
https://thinkalpen.com/

Funding

Current Stage
Growth Stage
Total Funding
$27.8M
Key Investors
US Department of EnergyArborview Capital
2024-06-13Series Unknown· $12.1M
2024-06-13Grant· $5.9M
2023-12-15Grant· $5.8M

Leadership Team

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Avi Bar
Chief Revenue Officer (CRO)
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Company data provided by crunchbase