Cummins Inc. · 10 hours ago
Customer Engineer
Columbus, IN
Internship
Hybrid
Intern, Entry Level
$67K/yr - $101K/yrCummins Inc. is a leading company in the engineering sector, seeking an entry level Customer Engineer. This role serves as a technical liaison between OEMs and customers during new product development, focusing on integrating Cummins’ products into customer vehicles and ensuring high-quality solutions.
Automotive
No H1B
Responsibilities
Investigates integration and installation problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members
Applies and supports the improvement of processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making
Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs
Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality
Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions and facilitate customer requests
Applies in-depth product, application and market knowledge to support Original Equipment Manufacturer product selection and equipment design
Translates customer needs and 'voice of the customer' into functional product requirements
Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes
Ensures products are applied and installed correctly to meet customer system requirements and environments
Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements
Owns problem resolution for moderately complex components, products, systems, subsystems or services with technical complexity and ambiguity increasing as experience is gained in the role
Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes
Involves minimal direct management of people, but could involve the coordination and direction of work amongst technicians and/or temporary student employees
Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role
Qualification
Required
College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required
Entry level/Early career professional
External candidate must have completed a degree from an accredited US University within the past 2 years
External candidate must currently reside in the US
Ability to communicate clearly across multiple stakeholders and functions
Must be able to demonstrate Machine/Vehicle system level understanding. How multiple parts of the system work together
Preferred
Post-graduate (Master's) degree relevant to this discipline area may be required for select roles
Preferred candidates would have relevant experience working in either a temporary student employment environment (intern, co-op, or other extracurricular team activities) or as an early career professional in a relevant technical discipline area
Knowledge of MS Office tools is also preferred
Understanding of electric vehicle systems is preferred
Benefits
Relocation Package
Company
Cummins Inc.
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams.
Founded in 1919
10001+ employees
Funding
Current Stage
Late StageLeadership Team
M
Matt Rogers
Executive Director - International Tax
Recent News
Research and Markets
2025-04-11
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