AD Mortgage LLC · 15 hours ago
Servicing Specialist (Government, GNMA)
Troy, MI
Full-time
Onsite
Mid Level
3+ years expAD Mortgage LLC is a leading nationwide mortgage lender with over 20 years of experience. The Servicing Specialist will perform various loan servicing functions for government mortgage loans, including processing accounts, handling borrower inquiries, and managing delinquent accounts.
AccountingBankingCommercial LendingFinanceFinancial ServicesLendingPersonal Finance
Responsibilities
Responsible for servicing operations and oversight of a contract subservicer
Input and verify loan data on all loans
Input and verify escrow information, which includes, but is not limited to, PMI, Insurance (hazard, flood, Master (Condo/Association)), and taxes (county, city, mud, school, etc.)
Verify escrow payment information by running a trail escrow analysis
Verify flood certificate information
Input and verify Legal Descriptions
Check adjustable-rate mortgage (ARMS), and other structured loan types
Generate and upload loan documents in the system
Perform research and follow-up on outstanding problems
Cross train in all loan boarding tasks
Perform additional duties as assigned
Respond to all follow-up communication in a timely manner. Communication should leave the impression with others that you are being as proactive as possible
Always communicate professionally and respectfully
Adherence to Performance Reviews Recommendations as established and implemented company wide
Complete all Continuing Education requirements as announced and implemented company wide
Qualification
Required
Minimum 3+ years' hands on experience servicing Ginnie Mae Loans (GNMA)
Knowledge with loss mitigation and bankruptcy and foreclosure timelines
Sound judgement, problem solving and decision-making skills
Possess strong personal computer skills including experience in Microsoft Windows, Excel, Word, and Outlook
Excellent communication skills, both verbal and written
Enthusiasm for providing customers with the best possible service
Benefits
Comprehensive benefits package including PTO
Sick days
Paid volunteer hours
Medical
Dental
Vision insurance
401(k)
Company
AD Mortgage LLC
AD Mortgage is proud to be the ranked among the Top 5 U.S. Wholesale Lenders by Mortgage Brokers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Max Slyusarchuk
Chief Executive Officer
Recent News
2025-12-18
2025-08-05
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