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Technical Support Engineer jobs in United States
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KLA · 1 day ago

Technical Support Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Technical Support Engineer will engage in customer service support and service continuity processes, focusing on field support and reliability improvements.
ElectronicsManufacturingInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Supporting field escalations
Supporting field service team
Onsite support for various systems and subsystems
Coordinating with many engineering fields to drive solutions
Driving post-mortems and standardizing solutions to drive CIPs and serviceability requirements for new products

Qualification

Semiconductor equipment supportOptics knowledgeEngineering degreeTechnical document comprehensionCustomer service skillsProblem-solvingLeadership attributes

Required

Master's Level Degree or work experience of 2 years or equivalent work experience; Bachelor's Level Degree or work experience of 5 years or equivalent work experience

Preferred

Knowledge of KLA fast film products is a plus
Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience
Willing to travel 30-60%
Ability to travel as needed to Chandler Arizona and North Phoenix
English proficient, alongside ability to read and understand technical documents and writings
Require ability to diffuse potentially difficult situations and facilitate solutions agreeable to multiple parties

Benefits

Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave

Company

Kla creates tools and services that promote innovation in the electronics industry.

H1B Sponsorship

KLA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Grunwald
FISH Philosophy CEO
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Rick Wallace
President & CEO
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Company data provided by crunchbase