Orgill · 9 hours ago
Specialist International Sales Support
Collierville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expOrgill is a company focused on providing international sales support and compliance with customs laws. The Specialist International Sales Support will coordinate customer needs, manage documentation, and facilitate communications with vendors to ensure efficient order processing and customer satisfaction.
Hardware
Responsibilities
Get data information from vendors to create reports
Create proforma invoices
Create dummy invoices
Elaborate several Export documentation
Request quote to vendors for regular drop ship orders
Request special prices to vendors for large qty’s orders
Follow up with the vendors on quote requests by customers
Place warehouse or dropship orders when needed for customers
Follow up on Dropship order status with vendors
Resolve order issues with vendors before the orders ship (price discrepancy, not meeting the min PPD, etc)
Resolve order issues with vendors after the orders ship out (Overage, Shortage, duplications, etc)
Training customers and Prospect to use our web site to place orders, navigate catalogs, get invoices, status of orders, etc
Training of Sales Team
Register Customers on our web site to attend the Dealer Market and reserve their hotel room
Assist the Customers and Prospect during Dealer Market
Assist the Department with any new or special project, etc
Qualification
Required
Two- three years of experience in sales support
Must have a high school diploma or equivalent
Familiarity with international shipping documents, including Bills of Lading, Certificates of Origin, Commercial Invoices, and Packing Lists
Understanding global logistics, freight forwarding, and courier services
Proficiency in Customer Relationship Management- Salesforce, MS Office (specifically Excel and Access), and ERP systems
Fluent in English
Exceptional verbal and written communication skills to handle international clients and remote teams
High attention to detail for managing complex documentation and reports, avoiding errors
Ability to multitask and manage priorities
Ability to thrive in a fast-paced, constantly changing environment
Strong analytical skills to handle unexpected issues or customer inquiries
Ability to work under pressure and manage high-stakes, sometimes frustrating transactions, using common sense
Frequent travel may be required
Preferred
Fluency in Spanish is highly advantageous
Company
Orgill
Orgill, Inc. is an independently owned hardlines distributor.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Albrecht
Executive Vice President and Chief Financial Officer
John Sieggreen
Executive VP, Retail and President, CNRG
Recent News
Digital Commerce 360
2025-11-29
2025-08-19
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