Suburban Enterprises, Inc. · 19 hours ago
Service Technician - Technology
Appleton, WI
Full-time
Onsite
Mid Level
3+ years expSuburban Enterprises, Inc. is a company that values employee ownership and career development. They are seeking a Service Technician - Technology responsible for the technical repair and service of low voltage systems, including diagnostics, repairs, and installations.
CommercialConstructionIndustrial
Responsibilities
Assists with maintaining customer relationships based on dependability and honesty. Ensures that long term customer relationships are protected by providing value added services and effective communication, bridges communications between customer’s personnel and Suburban’s team members
Functions in all building types and customer markets; industrial, commercial, residential; maintains GMPs and safety requirements as required, knows construction methods and related codes in each area of industry
Establishes service by studying system requirements; ordering and gathering components and parts; completing resolution; performing acceptance tests and commissioning
Reviews work orders and job files for all pertinent data including job layout drawings, specifications and other technical data as required for a more efficient service, inspections and installations
Troubleshoots and identifies malfunctioning or inoperative equipment and cause of failure on systems including CCTV, Fire Alarm, Burglar Alarm, Card Access, Paging, Structured Cabling and any future systems supported in the Technology Division, using electronic testing equipment and electronic theory
Qualification
Required
High school diploma or general education degree (GED)
Minimum of 3-5 years' experience with electronics and/or low voltage systems
Willingness to travel up to 25%
Must be certified in CPR and First Aid or able to obtain certification shortly after the start date
NFPA70E training
This position may require team members to drive a company vehicle. If so, team members must possess a valid driver's license and have a good driving record that allows the company to ensure such individuals under the company's insurance policies. Team members must also carry auto liability insurance. The team member will be subject to the Company's policy concerning company vehicles
Understands the functionality of Computer systems and network devices
Understands the mechanical functionality of equipment
Demonstrate the ability to understand and apply NFPA70E to the equipment being worked on and the work environment
Understands the NEC and NFPA code and apply these standards to the work being performed
Advanced power tool utilization
Advanced data and security device knowledge
Demonstrate the ability to troubleshoot processes and systems
Defuses conflict effectively; can easily read customer's reactions and respond appropriately
Ability to communicate effectively, both orally and in writing, with team members, customers and vendors of all levels
Preferred
Certifications: Certifications like BICSI (Building Industry Consulting Service International), Low Voltage Technician certifications, or NICET (National Institute for Certification in Engineering Technologies) are often preferred
Familiarity with Industry Standards: Knowledge of local, state, and national building codes, safety protocols, and industry regulations for low voltage installations
Troubleshooting Skills: Ability to diagnose and repair low voltage system malfunctions
Project Management: Experience managing or assisting with low voltage system installations, ensuring work is completed on time and within specifications
Work Environment Flexibility: Comfort working in various environments, including residential, commercial, and industrial sites, often requiring climbing ladders, working in confined spaces, or outdoors
Basic Knowledge of Networking: Understanding of network protocols and the ability to work with network-based devices (e.g., IP cameras, access control systems)
Benefits
Competitive pay
ESOP
401(K) with employer match
No healthcare premium increases for 4 years
Company
Suburban Enterprises, Inc.
Founded in 1960, Suburban continues to exceed our clients’ expectations by providing industry-leading automation, electrical, fabrication and technology solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Perry Schisel
President and Chief Executive Officer
Heather Zahner
Executive Assistant to Chief Executive Officer
Company data provided by crunchbase