Road Scholar · 9 hours ago
Assistant, Program Administration
Road Scholar is a not-for-profit organization dedicated to creating educational travel adventures. The Program Administration Assistant role involves providing administrative support for various Road Scholar programs and ensuring accurate communication and documentation for participants.
Adventure TravelEducationTourism
Responsibilities
Support Operations Team staff in the daily maintenance and operation of Road Scholar operated programs
Create and maintain program departure reports and ensure accuracy and timely delivery
Create and deliver onsite program documents and reports for the participants and group leaders
Contact program participants to secure missing program information
Monitor and track participants information and special requests, ensuring the information is submitted on time and escalated when necessary
Additional Operations Team support as needed with tasks such as, updating supplemental program information, answering customer service requests and communication with vendors
Other projects and responsibilities as determined by the Manager, Program Administration
Qualification
Required
1+ years administrative support experience
Experience in a busy office environment required
Ability to meet deadlines in a fast-paced, multi-faceted, ever-changing environment
Focused, detail oriented; ability to juggle several different tasks simultaneously with minimal supervision
Polished verbal, phone, written and email communicator; service-oriented approach
Strong computer systems orientation; comfortable in a hands-on complex database environment; good with numbers and data; extremely accurate and detail-oriented; good proofreader and checker
Ability to work well with all levels of staff through strong interpersonal and positive, problem-solving skills
Desire to build knowledge of Road Scholar program destinations
Ability to work collaboratively in a multi-functional team environment
Preferred
Bachelor's degree preferred, or equivalent work experience
Some experience in the travel industry or educational field preferred
Benefits
Medical, Dental and Vision Insurance
20 days PTO annually
Paid shutdown between Christmas and New Years!
Ability to work remote!
Paid Holidays (14)
Retirement Plan with a company match up to 5%
Identity Protection
Unlimited On-line Training through Linkedinlearning.com
Company
Road Scholar
Road Scholar provides tourism, education, learning, retirement, adventure services.
Funding
Current Stage
Growth StageRecent News
2025-06-26
2025-04-19
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