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Technical Support Analyst jobs in United States
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22nd Century Technologies Inc. · 14 hours ago

Technical Support Analyst

22nd Century Technologies Inc. is looking for a Technical Support Analyst to manage various computer systems administration and support tasks. The role involves troubleshooting and maintaining PC hardware and software applications while providing assistance to customers and ensuring systems are operational before returning them to users.
Artificial Intelligence (AI)Cloud ComputingEnterprise ApplicationsGovernmentInformation ServicesInformation TechnologyInfrastructureIT Infrastructure
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H1B Sponsor Likelynote
Hiring Manager
Shivam Sharma
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Responsibilities

Perform a variety of computer systems administration, support, and project tasks including analyzing, documenting, testing, maintaining, troubleshooting, and supporting PC hardware, operating systems, and software applications
Providing help to walk-in customers
Re-install operating system images on computers
Replace broken hardware in desktops and laptops
Ensuring that the computer worked on is updated and working properly before returning to end user
Escalating service requests to the appropriate people in the department that require more attention or faster service

Qualification

CompTIA Security+ CertificationPC hardware supportOperating systems supportSoftware applications supportTroubleshootingCustomer serviceDocumentation

Required

Must possess or be able to acquire CompTIA Security+ Certification within 6 months of start date

Company

22nd Century Technologies Inc.

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22nd Century Technologies is an IT Systems Integrator, Software Products and Consulting Company

H1B Sponsorship

22nd Century Technologies Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (19)
2023 (17)
2022 (22)
2021 (14)
2020 (21)

Funding

Current Stage
Late Stage

Leadership Team

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Anil Sharma
Chief Executive Officer
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Company data provided by crunchbase