MadaLuxe · 11 hours ago
Office Receptionist
New York, NY
Full-time
Onsite
Entry Level
$25/hr - $30/hr
1+ years expMadaLuxe is a partner for the world’s most coveted brands and retailers, and they are seeking an Office Receptionist to serve as the front-of-house anchor for their offices. The role involves creating a seamless daily experience for employees and visitors while managing office operations and maintaining a welcoming workplace.
ApparelFashionMarketingRetailSupply Chain ManagementWholesale
Hiring Manager
Liz Lorah
Responsibilities
Serve as the primary front desk presence on the 15th floor
Greet and assist employees, guests, and visitors with a professional and welcoming demeanor
Answer and route incoming phone calls
Manage visitor check-in and badging procedures using office systems
Maintain a clean, organized, and client-ready reception and showroom area at all times
Conduct daily walkthroughs of office spaces to ensure cleanliness, safety, and functionality; proactively identifying and addressing issues such as lighting, temperature, cleanliness, or wear and tear
Coordinate with building management for repairs, HVAC issues, and urgent maintenance needs
Submit and track maintenance work orders through completion
Handle minor repairs independently when appropriate, such as changing light bulbs or resetting conference rooms
Liaise with third-party vendors including cleaning services, building management, security, catering, and maintenance
Request and track Certificates of Insurance as needed
Ensure vendors meet company standards and safety requirements
Coordinate special cleaning requests ahead of meetings or events
Monitor office, kitchen, and pantry inventory and maintain appropriate stock levels
Order office supplies, snacks, beverages, and event materials
Stay ahead of office needs and anticipate replenishment before items run low
Manage conference room bookings and calendars
Assist with desk seating coordination and temporary workspace needs for visiting employees or partners
Reset and prepare meeting spaces as needed throughout the day
Assist with in-office meetings, employee events, and internal gatherings
Support ordering, setup, breakdown, and post-event cleanup
Coordinate catering deliveries and ensure smooth execution on event days
Manage incoming and outgoing mail and packages
Provide basic A/V support for conference rooms and meetings
Assist with employee onboarding logistics and general office administration
Qualification
Required
1-3 years of experience in office operations, facilities coordination, hospitality, reception, or customer service roles
Proficiency in Microsoft Office, including Outlook and Excel
Familiarity with Google Workspace preferred
Comfortable learning office management and booking platforms
Strong interpersonal and communication skills
Ability to interact professionally with employees, vendors, and senior leadership
Ability to lift up to 40 to 50 pounds
Comfortable moving furniture, restocking supplies, performing basic cleaning tasks, and assisting with setup of meeting and event spaces
Highly proactive and detail-oriented, adept at self-organization
Able to work independently and prioritize tasks throughout the day
Comfortable being the primary contact for urgent problem-solving tasks related to the offices
This role is fully on-site in New York City, five days per week
Must be comfortable working in a fast-paced office environment
Preferred
Familiarity with Google Workspace preferred
Company
MadaLuxe
MadaLuxe is a diversified global luxury company and growth partner for the world’s most coveted brands and retailers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Glynn
CFO
Michael Hansen
Chief Operating Officer
Recent News
2025-09-12
2025-08-28
Company data provided by crunchbase