Knorr Brake Company · 1 day ago
Repair Systems Manager
Westminster, MD
Full-time
Onsite
Mid, Senior Level
$105K/yr - $158K/yrKnorr Brake Company is part of the Knorr-Bremse Group, a global leader in braking technologies. The Repair Systems Manager ensures effective management of non-warranty repair activities and is responsible for overseeing the RMA process, monitoring warranty activities, and collaborating with various departments to enhance operational efficiency.
"Heating Ventilation and Air Conditioning (HVAC)"Transportation
Responsibilities
Management of the non-warranty RMA team to include the assignment & prioritization of workloads, tasks, and other responsibilities
Initiation, facilitation, and closure non-warranty RMA’s
Monitor, manage, and escalate any required production support for warranty RMA efforts
Escalation of issues to appropriate personnel
Creation, maintenance and reporting of non-warranty RMA activities, management KPIs and metrics; to include tracking all non-warranty RMA’s
Maintain repair work schedule with Rail Service and OE production management to ensure timely repair of customer material
Validate the effectiveness of associated processes
Support, develop, any non-warranty RMA procedures/instructions to assure compliance
Maintain a high level of data integrity within KBC’s SAP system
Lead and support continuous improvement efforts associated with these processes locally and globally
Must be able to comply with applicable company and plant procedures and policies
Qualification
Required
Management of the non-warranty RMA team to include the assignment & prioritization of workloads, tasks, and other responsibilities
Initiation, facilitation, and closure non-warranty RMA's
Monitor, manage, and escalate any required production support for warranty RMA efforts
Escalation of issues to appropriate personnel
Creation, maintenance and reporting of non-warranty RMA activities, management KPIs and metrics; to include tracking all non-warranty RMA's
Maintain repair work schedule with Rail Service and OE production management to ensure timely repair of customer material
Validate the effectiveness of associated processes
Support, develop, any non-warranty RMA procedures/instructions to assure compliance
Maintain a high level of data integrity within KBC's SAP system
Lead and support continuous improvement efforts associated with these processes locally and globally
Must be able to comply with applicable company and plant procedures and policies
Benefits
Group healthcare plans that offer medical, dental, vision, and basic life and disability insurance
401k plan
120 hours of vacation leave
40 hours of Personal Paid Absence every year
12 paid holidays
1 floating holiday throughout the calendar year
6 weeks of paid parental leave
Purchase company stock
Company
Knorr Brake Company
Knorr Brake Company is a transportation company specializing in brakes, doors, and HVAC systems.
Founded in 1973
201-500 employees
H1B Sponsorship
Knorr Brake Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (2)
2022 (7)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Kristen Perryman
Human Resources Business Partner Manager
Madison Stone, SHRM-CP
Human Resources Business Partner
Recent News
Maryland Daily Record
2025-10-18
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