Schulte Hospitality Group · 1 day ago
Spa Receptionist (PT) - Mountain View Grand Resort & Spa
Whitefield, NH
Part-time
Onsite
New Grad, Entry LevelSchulte Companies is a leading third-party management company in the hospitality industry, seeking an experienced Spa Receptionist to join their team. The role involves managing spa reservations, providing customer service, and ensuring a welcoming environment for guests.
HospitalityConsultingProfessional ServicesBusiness DevelopmentManagement Consulting
Responsibilities
Greet guests warmly upon arrival and ensure a welcoming, professional environment
Manage all spa reservations, including scheduling appointments, confirming bookings, and adjusting changes as needed
Answer phone calls, emails, and inquiries related to spa services, pricing, and availability
Provide accurate information on treatments, therapists, and spa policies to guests
Process payments, handle billing inquiries, and maintain accurate client records using spa management software
Promote and upsell spa services, packages, and retail products to enhance the guest experience
Assist with maintaining cleanliness and organization in the reception and retail areas
Coordinate with spa therapists and management to ensure a seamless guest experience and efficient workflow
Qualification
Required
High school diploma or equivalent required
Exceptional customer service and communication skills
Friendly, professional, and polished demeanor
Strong organizational and multitasking abilities in a fast-paced environment
Basic math skills and comfort with handling cash and electronic payments
Proficiency in Microsoft Office and booking/reservation platforms
Ability to maintain discretion and confidentiality with client information
Flexibility to work weekends, holidays, and varied shifts as needed
Preferred
Previous experience in a customer service, hospitality, or receptionist role preferred
Experience in a spa, salon, or wellness environment is a plus
Familiarity with spa booking software and point-of-sale systems is preferred
Benefits
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Company
Schulte Hospitality Group
Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kal Patel
Senior Vice President, Hotel Acquisitions and Chief of Staff
Eric Schwartz
Chief Investment Officer
Recent News
2025-09-17
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