Marksman Security · 3 days ago
Security Assistant Account Manager
Culver City, CA
Full-time
Onsite
Entry, Mid Level
2+ years expMarksman Security is a nationally recognized Top Workplace dedicated to building personalized security solutions. The Assistant Account Manager supports the Account Manager in overseeing security services performance and operations, implementing strategic initiatives, and ensuring service excellence across all functions.
Information TechnologySecurity
Responsibilities
Support the Account Manager in building a world-class operation by applying the Leadership Principles of Customer Obsession and Earn Trust throughout all service delivery
Strengthen the relationship between Marksman Security (MSEC) and PSME SecOps through consistent communication and follow-through
Implement standardized operational practices to maintain consistent performance across all locations
Support training initiatives that ensure compliance with BSIS mandatory education while enhancing officer capabilities
Assist in benchmarking operations against industry standards to identify opportunities for improvement
Ensure personnel adherence to Job Duties, Post Orders, SOPs, ERPs, and specialized Operational Nomenclature
Help foster a culture of excellence that attracts and retains quality security talent in the Los Angeles market
Serve as a secondary point of contact between MSEC (Supplier) and PSME (Purchaser)
Prepare materials for weekly syncs, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs)
Assist in developing and implementing security roadmaps based on the client's risk profile
Compile data and metrics for security reports to client leadership
Assist with security assessments and risk evaluations
Support incident response coordination and help manage escalations
Monitor security platforms and report issues to the Account Manager
Track security systems functionality and assist with budget management
Monitor compliance with security policies, regulations, and BSIS laws
Help supervise staff to ensure adherence to contractual and professional standards
Assist in organizing "State of the Program" and All-Hands meetings
Support the staffing process, from screening candidates to coordinating onboarding
Monitor adherence to procedures, time-and-attendance, and uniform standards
Track turnover metrics and assist with personnel management issues
Implement operational decisions as directed by the Account Manager
Conduct daily timekeeping reconciliation via WinTeam and eHub
Monitor NBOT% (Non-Billable Overtime) and report on guard performance
Assist with procurement and maintenance of security-related equipment and uniforms
Organize operational shared drives and maintain program documentation
Qualification
Required
2+ years of supervisory experience in security operations
1+ years of experience in account management or client services
Experience with client relationship management
Strong communication skills with ability to interact with various stakeholders
Problem-solving and conflict resolution abilities
Bachelor's degree in Criminal Justice, Business Management, or related field (or equivalent professional experience)
Active BSIS Guard Card
Familiarity with Enterprise Access Control Systems (e.g., LenelS2, Avigilon, Genetec)
Experience working in or with a SOC/GSOC
Proficiency in Microsoft Office 365 Suite
Understanding of security operations and compliance requirements
Basic budgeting and financial tracking abilities
Experience with scheduling and resource allocation
Organizational skills and attention to detail
Data collection and reporting capabilities
Preferred
Security certifications preferred (e.g., CPO, CSSM)
Benefits
Insurance: medical, vision and dental
Pet insurance
Paid training
Competitive compensation
401(k)
Career advancement opportunities
Continuous learning opportunities through LMS
Company
Marksman Security
Marksman Security was founded in 2003 with the core philosophy of providing excellence in service.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Radi
Founder and President
Recent News
2024-10-20
Company data provided by crunchbase