McLane Company, Inc. · 1 day ago
Computer Operator
McLane Company, Inc. is a leader in the distribution industry, seeking a Computer Operator to provide assistance for incoming calls and resolve issues. The role involves training new team members and ensuring minimal impact to the business unit while monitoring network connections to the Home Office Data Center.
Transportation/Trucking/Railroad
Responsibilities
Answers incoming Help Desk calls providing first level diagnoses of issue
Records/tracks/reports incident to appropriate party if it cannot be resolved by you
Categorizes, prioritizes and assists each call to resolve any issue
Engages second level support as needed to address time sensitive issues
Monitors, identifies and resolves network connections to Home Office Data Center to ensure Distribution Centers are able to communicate and access all platforms
Other duties may be assigned
Qualification
Required
High School Diploma or GED
Understanding of computerized systems, technologies, software, hardware, etc
Ability to identify, diagnose and resolve issues through problem-solving techniques
Strong communication skills and understanding of immediate deadlines
2 or more year's similar experience
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards
Benefits
Medical, dental, and vision insurance
FSA/HSA
Company-paid life insurance
Earn vacation time
Sick leave accrual from day one
Paid holidays after 90 days
401(k) Profit Sharing Plan after 90 days
Pet insurance
Parental leave
Employee assistance programs
Discount programs
Tuition reimbursement program
Company
McLane Company, Inc.
McLane Company, Inc.
H1B Sponsorship
McLane Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (9)
2023 (8)
2022 (8)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-04-07
2024-04-07
2024-02-19
Company data provided by crunchbase