ESO · 10 hours ago
Senior Implementation Engineer, Team Lead (HDE)
United States
Full-time
Remote
Senior LevelESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. The Team Lead, Integration Engineering – HDE oversees the successful delivery of Health Data Exchange onboarding and integration projects while providing leadership to a team of Integration Engineers, ensuring smooth onboarding and high-quality integrations.
CommunitiesEnterprise SoftwareHealth CarePublic SafetySoftware
Responsibilities
Lead, coach, and mentor Integration Engineers supporting HDE onboarding initiatives
Provide day‑to‑day guidance on project prioritization, technical challenges, customer communication, and documentation standards
Support workload balancing, project assignment, and team capacity planning
Foster a culture of organization, communication excellence, and high performance in a dynamic, fast‑paced environment
Directly oversee complex or high‑priority hospital integrations to the HDE interoperability platform
Ensure consistent execution of technical build, testing, configuration, and troubleshooting tasks, including HL7 and HDE platform integrations
Support team members in managing operational, workflow, and technical components of multiple simultaneous implementations
Lead or support recurring client status meetings, ensuring clarity on scope, deliverables, and technical requirements
Act as an escalation point to ensure customers feel supported, heard, and successful throughout onboarding
Partner with Sales, Product, and Customer Success teams to align on project scope, expectations, and stakeholder communication
Ensure project decisions, updates, and specifications are well‑documented across Salesforce, TaskRay, Outlook, SharePoint, and other internal systems
Monitor onboarding throughput, risks, and bottlenecks; drive improvements in process efficiency and implementation consistency
Maintain high-quality documentation practices across all integrations and customer interactions
Contribute to refining onboarding methodologies and technical standards for HDE integrations
Qualification
Required
Proven experience integrating and managing technical projects, ideally in healthcare or health data interoperability
Strong understanding of HL7, health data exchange workflows, interoperability systems, and systems integration methodologies
Demonstrated ability to lead people while also contributing as a hands-on technical resource when needed
Exceptional organizational, communication, and client‑facing skills; ability to drive engagement and maintain momentum through complex integration lifecycles
High proficiency with Office365 tools including Excel, Outlook, Word, PowerPoint, and SharePoint
Experience coordinating and documenting project activities across Salesforce and TaskRay (or similar systems)
Benefits
Competitive health plans (medical, dental, & vision insurance)
PTO (starting at 20 days) & 12 company holidays
401(k) with company match
Telemedicine service provided by ESO
Savings accounts (FSA, HSA, DCA)
Employee Assistance Program (EAP)
Annual health and wellness reimbursement
Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
Paid parental leave, new child program, & flexible parental return-to-work options
Casual office environments and unlimited office snacks and drinks
Company
ESO
ESO is a computeer software company that develops a software intended to improve community health through the power of data.
Founded in 2004
501-1000 employees
H1B Sponsorship
ESO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$44.56MKey Investors
Vista Equity PartnersAccel-KKRAustin Ventures
2021-03-26Private Equity
2019-04-24Series Unknown· $5M
2017-10-10Series Unknown· $15.5M
Leadership Team
Eric Beck
President & CEO
Sam Brown
Chief Operating Officer
Recent News
2026-01-22
ESO Solutions, Inc.
2025-11-20
Company data provided by crunchbase