Great Bay Community College · 9 hours ago
IT Intern
Nashua Community College
Internship
Onsite
Intern
$14.93/hr - $16.51/hr
0+ years expGreat Bay Community College is seeking an IT Intern to assist in providing IT support services and performing general IT functions. This temporary position will involve tasks such as helping with walkup traffic for students, performing classroom computer updates, and assisting with technical difficulties in classrooms.
Higher Education
Responsibilities
Assists with walkup traffic for students, password resets, and fielding general technical questions under the guidance of onsite staff for the IT Helpdesk in Manchester Community College’s Library/Learning Commons
Works with campus IT department staff to perform classroom computer updates as assigned
Works with campus IT department staff to complete basic, daily, desktop support tasks for onsite faculty and staff
Assists with student EasyLogin account claims, password and mfa resets, and Wi-Fi access
Responds to calls from classrooms that are experiencing technical difficulties
Works on the Apporto VDI (Virtual Desktop) application used by students and faculty at both MCC and NCC; improves documentation, creates tips and tricks to make virtual desktop life better, and provides support as needed with students, testing problems, etc
Works with campus IT department staff to complete daily tasks and projects as needed
Complies with all system, college, state and federal rules and regulations
Performs other duties as assigned
Qualification
Required
High School diploma or equivalent credential
No experience required
None required for license/certification
Knowledge of proper English usage and grammar
Knowledge of Microsoft Office applications
Ability to understand and follow oral and written instructions
Ability to learn assigned administrative tasks readily and to adhere to prescribed departmental procedures
Ability to establish and maintain effective working relationships with other employees and students
Possess professional phone and customer service skills
Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by the college's appointing authority
Company
Great Bay Community College
Great Bay Community College is a school in Portsmouth.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Andruskevich
Chief Buiness Affairs Officer
Recent News
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