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Senior Solutions Architect (East Coast ) jobs in United States
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Docker, Inc · 6 hours ago

Senior Solutions Architect (East Coast )

Docker, Inc is a leading company in app development that aims to simplify the development process for developers. They are seeking a Senior Solutions Architect to ensure customers successfully adopt the Docker platform and achieve their business objectives by delivering high levels of customer satisfaction through technical engagement and collaboration with various teams.
Developer PlatformDeveloper ToolsInformation TechnologySoftware
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Comp. & Benefits
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Responsibilities

Deliver high levels of customer satisfaction through technical engagement designed to share knowledge, known best practices for adopting Docker products, identifying and preventing issues, and ensuring that customers experience value
Work closely with Technical Account Managers to help customers be successful with Docker
Presenting and discussing application development topics using Docker solutions with Developers
Talking with customers about how to improve their developer experience and SDLC
Writing application code as part of demos and workshops
Presenting on topics related to Docker and DevOps, and demonstrating key features and capabilities of the Docker platform
Assist customers with technical questions, leveraging other resources as appropriate, and escalating critical issues as appropriate
Meet virtually or in person with your customers
Advocate for product enhancements with Engineering & Product Management to solve customer challenges
Present to technical executives and directors on the Docker platform strategy, concepts, and roadmap
Coordinate critical support issues and provide context and continuity across different teams that interface with your customers
Author technical content such as presentations, white papers, knowledge base articles, architectural diagrams, or demos to leverage your field experience across customers and partners
Leverage best practices for Docker products to guide customers to a sustainable, scalable Docker environment

Qualification

Customer relationship managementPresenting solutionsApplication developmentDockerContainer ecosystemCloud servicesLinux administrationDevOps conceptsTechnical problem solvingCollaterals developmentAI coding agentsVirtualizationSoftware development experience

Required

Experience in managing customer relationships at the technical and business level
Experience presenting solutions and demonstrations to small and large audiences, virtually and in person
Experience interfacing with internal teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement
Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis
Ability to solve technical problems and translate customer experience to actionable feedback for engineering
Experience developing collateral to assist customers with best-practice adoption
Experience with virtualization and cloud services (VMWare, Azure, AWS, GCP, etc.)
Experience in Linux and Windows administration
Experience with DevOps concepts and tools (continuous integration and deployment, configuration management, serverless architecture, etc.)
Experience with Docker and the container ecosystem
1+ years experience in software development
Willingness to travel to customer locations

Preferred

Experience with AI coding agents and MCP servers is preferred

Benefits

Freedom & flexibility; fit your work around your life
Designated quarterly Whaleness Days plus end of year Whaleness break
Home office setup; we want you comfortable while you work
16 weeks of paid Parental leave
Technology stipend equivalent to $100 net/month
PTO plan that encourages you to take time to do the things you enjoy
Training stipend for conferences, courses and classes
Equity; we are a growing start-up and want all employees to have a share in the success of the company
Docker Swag
Medical benefits, retirement and holidays vary by country
Remote-first culture, with offices in Seattle and Paris

Company

Docker, Inc

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At Docker, we simplify the lives of developers who are making world-changing apps.

Funding

Current Stage
Late Stage
Total Funding
$435.86M
Key Investors
Bain Capital VenturesTribe CapitalBenchmark,Insight Partners
2022-03-31Series C· $105M
2021-03-16Series B· $23M
2019-11-13Series A· $35M

Leadership Team

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Jean-Laurent de Morlhon
Vice President of Software Engineering
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K
Kamel Founadi
Founder
Company data provided by crunchbase