Vertiv · 1 day ago
Services Technical Training Specialist
Westerville, OH
Full-time
Onsite
Mid, Senior Level
5+ years expVertiv is a global leader in mission-critical infrastructure technologies for vital applications in data centers and commercial environments. The Technical Instructor, Infrastructure Solutions is responsible for delivering technical training on various Vertiv products to field technicians, customers, and service partners, while ensuring the training is relevant and effective for diverse audiences.
Data CenterInformation TechnologyIT InfrastructureTelecommunications
No H1B
Responsibilities
Instruct field service safety and technical classes on power distribution, cooling distribution, and modular systems
Prepare classrooms and lab areas
Deliver classroom and virtual training to a variety of audiences of various experience levels
Adapt course materials to support virtual training environments
Create real-world, relevant training scenarios based on knowledge and experience gained over time
Modify training delivery based on the experience level of the audience
Model and enforce Vertiv safety guidelines at all times
Maintain and enforce classroom conduct in accordance with published policies
Drive the creation of relevant course materials
Provide support for course development efforts, including product research, providing subject matter expertise, and training content review
Create, update, and maintain teaching material and lab exercises based on feedback from Field Operations, Technical support, Engineering, and student surveys
Participate in New Product Development (NPD) activities
Perform training needs analyses
Incorporate change notices and safety bulletins into training materials in a timely manner
Maintain classrooms and training lab equipment in good working condition
Assist in the management of lab equipment and lab activities
Maintain safety and test equipment in proper working order and update tracking lists
Maintain tools, spare parts, and lab equipment in proper working order
Maintain the classrooms and lab areas
Review and integrate feedback from installation teams to continually enhance training programs and methodologies
Explore and implement new training techniques and approaches based on lessons learned and industry advancements
Attend professional development opportunities and industry conferences to stay abreast of evolving installation practices and technologies
Complete all administrative tasks accurately and in a timely manner, including travel-related documentation such as expense reports and trip reports
Conduct thorough evaluations of training sessions to assess effectiveness and gather insights for improvement
Order training supplies and materials to enhance instruction programs
Travel to training sites, customer locations, or Vertiv facilities as required
Qualification
Required
Two-year electrical, mechanical, or electromechanical technical degree or equivalent training/field experience
5+ years of hands-on experience in electrical and/or mechanical installation, commissioning, or field service within data center, industrial, or commercial environments
Strong working knowledge of electrical power distribution systems, including switchgear, busway/busbar, and related infrastructure
Foundational understanding of mechanical and high-density cooling systems supporting critical facilities (e.g., liquid cooling, piping basics)
Ability to read and interpret electrical one-lines, installation drawings, mechanical layouts, and P&IDs
Knowledge of, and experience with, adult learning theory and principles or equivalent military trainer experience
Excellent verbal and written communication skills with the ability to present technical content clearly to adult learners
Strong organizational and time management skills with the ability to multitask and work independently
Proficient PC skills, including Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)
Positive attitude, adaptability, and comfort operating in a fast-changing, product-launch-driven environment
Company
Vertiv
Vertiv designs, builds and services critical infrastructure that enables vital applications for data centers and industrial facilities.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
Starboard ValuePlatinum Equity
2022-10-20Post Ipo Equity
2020-02-10Post Ipo Equity· $1.24B
2020-02-10IPO
Leadership Team
Giordano Albertazzi
Chief Executive Officer
Peter Lambrecht
Vice President Sales EMEA
Recent News
2026-02-05
2026-02-03
2026-01-25
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