Chase · 22 hours ago
Product Delivery Manager, Acquiring Platforms and Rails - Payments - Vice President
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
Mid, Senior Level
$104K/yr - $170K/yr
5+ years expChase is a leading financial institution offering innovative financial solutions. As a Product Delivery Manager in Acquiring Platforms and Rails, you will lead project management execution for various projects aimed at enhancing product delivery to customers.
BankingFinancial Services
Responsibilities
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Develop and execute comprehensive project plans across APR eCommerce strategic initiatives, incorporating product and technical requirements, resource allocation, and timelines to ensure on-time delivery of solutions
Identify and mitigate risks, proactively addressing potential roadblocks, and implementing contingency plans to maintain project and program momentum
Utilize advanced analytical reasoning based on data from systems of record to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Ensure good data hygiene of project data points across suite of project management tools and repositories (e.g., JIRA, SharePoint, Confluence, Teams), and comply to all product and project management controls throughout the life of the programs/projects
Develop and implement dashboards to effectively monitor program performance, providing stakeholders with real-time insights and data-driven decision-making tools
Communicate program progress to audiences of every level, including executive stakeholders, clearly summarizing program status and risks appropriately and effectively, and ensuring adherence to company standards for communication
Qualification
Required
5+ years of experience or equivalent expertise in product delivery or program management, leading complex technology projects and programs in a large organization
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred
Proficient knowledge of the product development life cycle, design, and data analytics
Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
Strong time-management, organizational skills, and attention to detail
Capacity to handle a highly complex effort, with ability to objectively prioritize across multiple workstreams
Skilled at Excel, Jira, Confluence, SharePoint, and PowerPoint/PitchPro
Bachelor's degree required; PMP certification a plus
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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