Mercury Insurance · 18 hours ago
NOC Engineer II
United States
Full-time
Remote
Entry, Mid Level
$77K/yr - $142K/yr
2+ years expMercury Insurance is a company recognized for its achievements and culture, recently awarded as one of America's Best Midsize Employers for 2025. The NOC Engineer II will monitor and maintain the operational performance and integrity of the company's enterprise infrastructure, including software applications and hardware in a data center environment.
Insurance
Responsibilities
Monitor and maintain operational, performance and integrity of enterprise Infrastructure
Administration of all NOC owned tools/applications including scripting, customizations, report building, alert modifications, automations and maintenance
Process documentation (KB)
User/system impacted incident management and resolutions, including working with multiple IT groups, Incident Managers, open business communications and reporting to IT Senior Leadership
Minimize risk and exposure to system security and business interruption on company's infrastructure
Mentoring/Training
Demonstrates Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value
Cordially and professionally interact with customers, vendors, superiors and peers
Regular attendance on a full-time schedule of at least 8 hours and 40 hours per week
Have good communication skills (including public speaking, critical business writing skills, process documentation and knowledge base article composure)
Other functions/projects may be assigned
Qualification
Required
BS degree in Computer Science, Information Technology, or related field; or equivalent combination of education or work experience
2-5 years of Network Operations Center (NOC) experience, applications, and related technologies
SolarWinds
PRTG
Splunk
App Dynamics
ServiceNow
ExtraHop
Incident Management Communication tools
EverBridge
Other monitoring tools (e.g. Nagios, ScienceLogic, OpsView, BMC Helix, etc.)
Other Log Monitoring tools
F5 and load balancers
Firewall/router/networking equipment
Enterprise level process and escalations
Some Scripting/coding in Python, Java, Perl, C, BASH, Shell
ITIL Foundations certifications (V3 or V4)
Familiarity with Data Center Firelife systems, CRAC/HAVC units, UPS', and Data Center Generators
Good communication skills (including public speaking, critical business writing skills, process documentation and knowledge base article composure)
Regular attendance on a full-time schedule of at least 8 hours and 40 hours per week
Benefits
Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Company
Mercury Insurance
Mercury Insurance has offered quality insurance for personal auto insurance to homeowners insurance to mechanical breakdown protection.
5001-10000 employees
H1B Sponsorship
Mercury Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (14)
2022 (15)
2021 (8)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-29IPO
Leadership Team
T
Ted Stalick
SVP & CFO
V
Victor Joseph
President & Chief Operating Officer
Recent News
2026-01-22
2026-01-20
2026-01-16
Company data provided by crunchbase