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Microsoft Cloud Support Infrastructure Engineer jobs in United States
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Kraft & Kennedy, Inc. · 22 hours ago

Microsoft Cloud Support Infrastructure Engineer

Kraft & Kennedy, Inc. is a technology consulting firm specializing in cloud and enterprise systems. They are seeking an experienced Microsoft Cloud Support Infrastructure Engineer to implement and support infrastructure technologies, manage client support requests, and execute cloud migrations.
Information Technology

Responsibilities

Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies
Execute migrations of on-premises platforms to cloud infrastructure
Manage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed services
Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessary
Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
Provide on-site support, as necessary

Qualification

Microsoft Azure InfrastructureNetworkingActive DirectoryMicrosoft Windows ServerPowerShellVMwareCitrixAzure Virtual DesktopMicrosoft 365 productsTechnical troubleshootingCommunication skillsOrganizational skills

Required

Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN's, load balancing, private endpoints, traffic managers, application gateways
Networking (Cisco, Palo Alto, Meraki, etc.)
Active Directory and Entra ID
Microsoft Windows Server 2016 and higher
PowerShell
Experience in a technology support organization
Bachelor's degree
5 plus years of experience in IT
Excellent verbal and written communication skills
Very organized and detail oriented, with a high degree of accuracy and follow-up
Strong problem solving and technical troubleshooting skills

Preferred

Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
VMware
Citrix
Azure Virtual Desktop
Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications

Benefits

Medical, dental, life and disability insurance
401k with company match
Holidays/vacation/sick days
Cutting edge training on the latest technologies
Employee referral bonus program
Phone reimbursement

Company

Kraft & Kennedy, Inc.

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Kraft & Kennedy is an information technology company that provides information governance and security services.

Funding

Current Stage
Growth Stage

Leadership Team

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Keith Kallen
CFO
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Michael Kraft
Owner
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Company data provided by crunchbase