Kraft & Kennedy, Inc. · 22 hours ago
Microsoft Cloud Support Infrastructure Engineer
Kraft & Kennedy, Inc. is a technology consulting firm specializing in cloud and enterprise systems. They are seeking an experienced Microsoft Cloud Support Infrastructure Engineer to implement and support infrastructure technologies, manage client support requests, and execute cloud migrations.
Information Technology
Responsibilities
Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies
Execute migrations of on-premises platforms to cloud infrastructure
Manage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed services
Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessary
Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
Provide on-site support, as necessary
Qualification
Required
Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN's, load balancing, private endpoints, traffic managers, application gateways
Networking (Cisco, Palo Alto, Meraki, etc.)
Active Directory and Entra ID
Microsoft Windows Server 2016 and higher
PowerShell
Experience in a technology support organization
Bachelor's degree
5 plus years of experience in IT
Excellent verbal and written communication skills
Very organized and detail oriented, with a high degree of accuracy and follow-up
Strong problem solving and technical troubleshooting skills
Preferred
Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
VMware
Citrix
Azure Virtual Desktop
Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications
Benefits
Medical, dental, life and disability insurance
401k with company match
Holidays/vacation/sick days
Cutting edge training on the latest technologies
Employee referral bonus program
Phone reimbursement