Opti9 Tech · 1 day ago
Overnight On-Site Support Engineer
Garden City, NY
Full-time
Onsite
Entry Level
1+ years expOpti9 Tech is a trusted cloud solutions provider committed to delivering tailored solutions for businesses. They are seeking an Overnight On-Site Support Engineer to oversee client managed infrastructure, resolve issues, and provide technical support, ensuring high levels of customer satisfaction.
Cloud ManagementInformation TechnologyIT Management
Responsibilities
Overnight Systems Engineer who will be a part of a consistent 4 nights on, 4 nights off rotating schedule between the hours of 10PM and 8AM EST
Responsible for the installation, maintenance, configurations, and management of various systems and technologies for our clients
Managing ticket queue, patching, monitoring, updating, general BaaS and DRaaS administration as it relates to client technical support
Improve and streamline the monitoring and incident response processes and procedures
Diagnose and resolve reported client incidents, tasks, questions, or problems
Participate in the deployment of virtualization environments in support of the designed solutions
Develop automation to improve current and future processes
Provide documentation and technical specifications to other team members for maintaining and operating these environments for clients
Work with other teams VMware, Veeam, Zerto, Network, Storage, and Security subject matter experts to improve our service offerings and infrastructure
Develop expertise to train staff on modern technologies; internal and client facing
Qualification
Required
Eager to work rotating overnight shifts from 10PM EST – 8AM EST
This is not a remote position, must be able to work onsite at our Garden City datacenter
1-2 year's experience operating, maintaining and/or deploying virtual environments
Familiarity with technologies including, but not limited to: Windows, Linux, Firewalls, Load Balancers, VMware, Veeam, & Zerto
Ability to solve problems in stressful situations
Self-starter and independent
Strong attention to detail
Professional verbal and written communication skills
Ability to explain technical concepts to inexperienced or non-technical users through verbal communication and written documentation
Strong time management and prioritization skills
Basic System Administration of Linux and Windows Servers
Basic understanding of computer networking
Ability to work and excel with limited oversight
Benefits
Unlimited PTO – That’s right! Unlimited PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work
Health, Dental & Vision Coverage – Comprehensive insurance plans to keep you and your family healthy
HSA & FSA Plans – Use pre-tax dollars for healthcare and dependent care expenses. Plus, we contribute to your HSA every paycheck
Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses
401(k) with Company Match – Invest in your future with our 401(k) plan and company contribution
Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability
Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact
Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career
Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values
Zoo Membership – Unwind outside of work with a 50% reimbursement on your annual zoo membership
Company
Opti9 Tech
Opti9 is a leading hybrid cloud solutions provider with offices in Garden City, NY, Omaha, NE, Overland Park, KS, and St.
51-200 employees
H1B Sponsorship
Opti9 Tech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (4)
Funding
Current Stage
Growth StageLeadership Team
B
Ben Reich
Chief Financial Officer
Leon Thomas
Chief Strategy Officer (CSO)
Recent News
SalesTech Star
2025-11-05
Business Wire
2025-04-22
Company data provided by crunchbase