CCI- Computer Consultants International, Inc. · 1 day ago
Network Support Technician
CCI- Computer Consultants International, Inc. is hiring for a Network Support Technician to support the Department of Juvenile Justice network infrastructure. The role focuses on ensuring reliable network connectivity and system access while providing day-to-day support and participating in infrastructure projects.
Responsibilities
Supporting and maintaining the Department of Juvenile Justice (DJJ) network infrastructure and Office 365 tenant
Ensuring reliable network connectivity and system access across all critical sites
Day-to-day network support
Participation in infrastructure projects
Limited on-call support for critical operations
Emphasizing wired and wireless networking
Account administration
Customer-focused technical support
Qualification
Required
5+ years of experience with Microsoft Entra ID
5+ years of experience in Microsoft administration
5+ years of experience in Windows Server environments
5+ years of experience delivering customer service and technical support
10+ years of experience troubleshooting wired and wireless networking issues
Preferred
Experience working with wiring closets
Hands-on experience with Ruckus switches
Familiarity with Deskpro ticketing systems
Experience with Active Directory, DNS, and Group Policy
Company
CCI- Computer Consultants International, Inc.
Computer Consultants International, Inc.
Funding
Current Stage
Growth StageCompany data provided by crunchbase