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Network Support Technician jobs in United States
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CCI- Computer Consultants International, Inc. · 1 day ago

Network Support Technician

CCI- Computer Consultants International, Inc. is hiring for a Network Support Technician to support the Department of Juvenile Justice network infrastructure. The role focuses on ensuring reliable network connectivity and system access while providing day-to-day support and participating in infrastructure projects.
ConsultingElectronicsSoftwareComputerManagement Consulting
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Hiring Manager
ELLEN MAE DIAZ
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Responsibilities

Supporting and maintaining the Department of Juvenile Justice (DJJ) network infrastructure and Office 365 tenant
Ensuring reliable network connectivity and system access across all critical sites
Day-to-day network support
Participation in infrastructure projects
Limited on-call support for critical operations
Emphasizing wired and wireless networking
Account administration
Customer-focused technical support

Qualification

Microsoft Entra IDMicrosoft administrationWindows ServerWiredWireless networkingActive DirectoryDNSGroup PolicyCustomer serviceTechnical supportWiring closetsRuckus switchesDeskpro ticketing systems

Required

5+ years of experience with Microsoft Entra ID
5+ years of experience in Microsoft administration
5+ years of experience in Windows Server environments
5+ years of experience delivering customer service and technical support
10+ years of experience troubleshooting wired and wireless networking issues

Preferred

Experience working with wiring closets
Hands-on experience with Ruckus switches
Familiarity with Deskpro ticketing systems
Experience with Active Directory, DNS, and Group Policy

Company

CCI- Computer Consultants International, Inc.

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Computer Consultants International, Inc.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase