Request Technology, LLC · 3 days ago
Information Technology Operations Support
Chicago, IL
Full-time
Hybrid
Senior Level
5+ years expRequest Technology, LLC is seeking a Technology Operations Support professional. The main purpose of this role is to provide first-level incident identification and resolution across various platforms while monitoring applications and responding to alerts.
Human ResourcesInformation TechnologyInformation ServicesRecruiting
No H1B
Hiring Manager
Steven Delvalle
Responsibilities
Employ first-level Incident identification and resolution techniques to interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms
Monitor multiple applications and systems using approved software
Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies
Report and document any processing anomalies utilizing approved software. (Service Now / Remedy)
Qualification
Required
Bachelor's degree (or currently enrolled in a bachelor's degree program)
5+ years of OS390 JCL and IBM utilities
5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage
5+ years working knowledge of an open systems scheduling product (UC4)
3+ years of cloud environment experience, preferably AWS
Company
Request Technology, LLC
With over 39 years of experience, Request Technology, LLC, formerly Quest Enterprises, Inc., is an established entrepreneurial executive search firm that specializes in recruiting Information Technology professionals for organizations throughout the United States.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase