NuCO2 · 14 hours ago
Business Analyst
Stuart, FL
Full-time
Onsite
Mid Level
3+ years expNuCO2 is the nation’s leading provider of certified beverage grade carbon dioxide and draught beer grade nitrogen. The Business Analyst supports the IFS Field Service Management platform by translating operational needs into clear requirements, process designs, and testable user stories, while ensuring solution quality and supporting change adoption.
Food and BeverageManufacturing
Responsibilities
Elicit, analyze, and document business requirements for FSM capabilities such as work orders, scheduling/dispatch, mobile execution, parts/inventory, service contracts, inspections/compliance workflows, billing
Translate needs into well-formed epics/user stories with acceptance criteria, business rules, and edge cases
Maintain traceability between business objectives, requirements, configuration decisions, and delivered functionality
Map current state vs future state processes and identify waste, variation, and automation opportunities with a Lean mindset
Define data requirements for reporting and operations such as service KPIs, cost drivers, and compliance records
Collaborate with departments on semantic definitions, metrics governance, and reporting requirements
Partner with architects/developers to validate feasibility and ensure platform configuration meets requirements
Support integration requirements across ERP/finance, inventory ordering, reverse logistics, and telemetry readiness
Document role-based workflows for various end users
Create test scenarios, UAT scripts, and support triage with clear reproduction steps and expected results
Validate delivered functionality against acceptance criteria and ensure regression coverage for critical workflows
Support release readiness communications and training materials with a clear and practical guide for users
Assist with developing job aids, SOP updates, and adoption plans
Gather user feedback post-release and translate it into actionable backlog refinement inputs
Qualification
Required
3+ years as a Business Analyst/Systems Analyst supporting enterprise applications
Experience with IFS FSM or similar FSM platform
Strong experience writing user stories, acceptance criteria, and business process documentation
Working knowledge of a field service organization
Experience supporting UAT and production releases
Experience with analytics/reporting tools such as Power BI/Tableau and workflow automation
Strong experience with SQL
Strong problem solving, analytical, planning and organizational skills
Ability to obtain, analyze, and interpret large amounts of data
High level of proficiency in MS Office Suite, JDE, IFS Field Service Management or other Field Service Management software
Well-developed business acumen to effectively guide/influence the priority of various stakeholders while delivering exceptional service to customers
Excellent verbal, written and presentation skills to effectively present information and respond to questions from customers, managers and groups of employees
Benefits
Health
Dental
Disability
Life insurance
Paid holidays
Vacation
A 401(k)-retirement plan
Employee discounts
Opportunities for educational and professional development
Company
NuCO2
NuCO2 Inc. is the nations leading supplier of bulk CO2 systems and bulk CO2 for carbonating and dispensing fountain beverages.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-03-01Acquired
Company data provided by crunchbase