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Manager, CS Comms jobs in United States
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Autodesk · 12 hours ago

Manager, CS Comms

Autodesk is seeking a collaborative, creative and energetic communications manager to support their customer service organization, including the Chief Customer Officer (CCO) with strategic business communications. This role focuses on developing and executing impactful communications that align with Autodesk’s global growth and customer success strategies.
3D TechnologyArchitectureConstructionManufacturingSoftware Engineering
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Support the development and execution of communications strategies for 1) the CCO including internal, customer- and partner-facing communications and 2) the broader Customer Success organization that improve understanding of our business strategy and highlight critical priorities and initiatives
Contribute to a well-organized and efficient communications approach—helping ensure all activities are planned and executed with sufficient lead time for input, collaboration, and refinement and include feedback mechanisms/ways to measure impact and effectiveness
Contribute to planning and execution for key business level initiatives including organization-wide customer success strategy, organizational changes, strategic initiatives, and cultural programs
Help coordinate internal, customer- and partner-facing communications, events and activities (e.g., all hands meetings, town halls, written updates, digital channels) to boost employee engagement and reinforce Autodesk culture
Work with customer-facing and internal stakeholders/partners to ensure communication aligns with GTM initiatives and reinforces clarity for customer-facing teams
Contribute to GTM and company-wide communications projects, partnering across the Global Comms team during key business milestones

Qualification

Communications strategyExecutive presentationsStorytellingAI toolsSaaS experienceEditing skillsCollaboration skillsWriting skills

Required

7+ years of progressive communications experience in an agency and/or global, matrixed organization (strong preference for both). Experience supporting GTM, Sales and/or Customer Success teams is desirable
Excellent storytelling, writing, and editing skills, with an understanding of how, when and why to adapt approaches for different channels
Proven ability to work effectively with senior stakeholders and cross functional partners and navigate fast-paced communications needs
Proficient in executive presentation tools (PowerPoint), internal channels (Slack, Teams, SharePoint), external channels (LinkedIn) and visual storytelling methods
Strong collaboration skills across global regions and functions

Preferred

Experience using AI tools to enhance workflow efficiency is a plus
Prior experience supporting senior commercial leadership or working within a SaaS environment is advantageous

Benefits

Health and financial benefits
Time away
Everyday wellness
Annual cash bonuses
Commissions for sales roles
Stock grants
Comprehensive benefits package

Company

Autodesk

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Autodesk develops 3D design software for use in the architecture, engineering, construction, and media industries.

H1B Sponsorship

Autodesk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (243)
2023 (269)
2022 (359)
2021 (298)
2020 (260)

Funding

Current Stage
Public Company
Total Funding
$1.5B
Key Investors
CitibankOK Blockchain Capital
2025-07-01Acquired
2025-05-08Post Ipo Debt· $1.5B
2020-08-25Seed

Leadership Team

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Janesh Moorjani
CFO
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Amy Bunszel
Executive Vice President, Architecture, Engineering and Construction
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Company data provided by crunchbase