First National Bank GH · 14 hours ago
Salesforce Administrator (hybrid on-site, Omaha)
Omaha - FN Tower
Full-time
Hybrid
Mid Level
$70K/yr - $115K/yr
3+ years expFirst National Bank of Omaha is committed to the success of its employees and is seeking a Salesforce Administrator to manage designated systems applications and their infrastructure. The role involves collaborating with stakeholders to enhance system performance and reliability while providing technical support and developing reporting solutions.
BankingFinancial Services
No H1B
Responsibilities
Maintain, install and, configure system application and supporting infrastructure to meet business objectives
Monitor, patch and deploy changes on the application and supporting infrastructure
Testing application functions and upgrades
Performance, reliability, and maintenance of assigned application(s) including completion of upgrades and implementations
Work closely with capability owners, business units, and third-party vendors to support system enhancements
Provide input into the application roadmap for further improvement and development
Analyze new data requests and create recommendations for the development of new system reports / dashboards
Seek opportunities to learn, automate, document, share, educate, and improve Enterprise processes and systems
Provides metrics and other documentation to support analysis and findings
Designs, develops, and maintains reports
Coordinate, track and respond to data needs and requests from business unit
Enhance end users’ knowledge, understanding and competency with assigned application(s)
Identify, develop and recommend training opportunities that meet and support end user needs
Participate in assigned team projects and agile ceremonies
Understand and comply with bank policy, laws, regulations as applicable to your job duties
Maintain up to date knowledge on application training and certifications
24/7 critical incident response is required
Qualification
Required
Salesforce Admin and/or Platform Developer certified
Bachelor's Degree in Management Information Systems, Computer Science or other technology related field or equivalent years of experience
3+ years of experience in information technology environment
1-3 years of Salesforce experience
Experience working with third-party vendors (vendor hosted and on premise)
Experience working in an Agile Scrum environment
Demonstrate a consultative approach with the ability to analyze stakeholder's needs
Strong interpersonal skills, including the ability to build collaborative relationships, listen and actively contribute to discussions
Good written and verbal communication, including technical writing skills
Demonstrate problem solving and analytical skills in order to debug and troubleshoot issues
General knowledge of Microsoft Office products
Ability to multi-task while adhering to multiple timetables of completion
Ability to conduct cost/benefit analysis
Preferred
nCino support, configuration, and maintenance experience
Understanding of banking Commercial lending process or other LOS applications
Experience with monitoring tools (i.e. Splunk, Dynatrace, Datadog)
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Company
First National Bank GH
First National Bank Ghana received a universal banking license from the Bank of Ghana during the second half of 2015 with Richard Hudson as Chief Executive Officer.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
British International Investment
2025-12-09Debt Financing· $20M
Leadership Team
Joel Ainsah-Mensah
Head of Credit
Recent News
Business Ghana
2025-12-13
Business Ghana
2025-10-31
Company data provided by crunchbase