Samson Rope Technologies · 1 day ago
Applications Engineer
Samson Rope Technologies is seeking an Applications Engineer who will serve as a technical product resource for their products. The role involves interacting with customers and various teams to address technical issues and find new applications for products while adhering to safety and quality guidelines.
Industrial ManufacturingManufacturingTextiles
Responsibilities
Provide technical assistance to sales/customers with respect to the use of Samson products and participate as technical representative in alliance partnerships
Work in conjunction with Sales, Market Strategy Managers, and R&D to find new applications for Samson products or to develop new specifications for new products
Ensure that Samson products comply with or exceed all appropriate Federal, State and other governing bodies’ specifications and/or regulations
Gather technical data from customers and assist in the design of their particular systems or provide solutions in accordance with the data. Qualify, institute, and report the inspection and/or testing of product as requested by customers
Assist in the development of technical papers and articles for publication and/or presentation on behalf of the company’s technology and associated applications
Provide technical training on products, applications and terminations to company personnel, customers and others as required
Participate in sales calls with RSM's as needed
Serve as technical Subject Matter Expert in assigned industries through participation in market strategy efforts as well as support of related opportunities, initiatives, and development projects
Manage projects as assigned
Continuously learn and educate yourself regarding industrial knowledge, Samson products, and best practices
Participate in and support Lean initiatives and activities
Qualification
Required
Bachelor's Degree in Engineering or related field
Internship experience in a manufacturing/industrial environment working in engineering
Comfortable working independently under minimum supervision
Analytical and quantitatively minded
Able to communicate technical requirements, questions, and solutions clearly with cross-functional teams
A team player who enjoys building relationships at all levels within our diverse organization
Excellent at customer service for both colleagues and customers
A clear communicator, in both oral and written forms
An advanced computer user with skills including use of Microsoft Office, CAD (SolidWorks), Advanced Statistical software (JMP), and able to learn new programs
Deadline oriented with ability to prioritize and manage multiple projects
Trustworthy and capable of handling confidential and sensitive information
Able to travel up to 30% of the time
Preferred
2+ years of engineering experience in a direct customer support role in a manufacturing/industrial environment
Benefits
Ample paid time away from the office with a starting PTO accrual of 15 days for vacation or sick leave
10 paid holidays
A paid personal day
Paid volunteer time each year
Comprehensive and affordable Health, Dental and Vision insurance for employees and family
Free Mental Health benefits
An optional free Wellness Plan
Annual profit sharing and bonus structures based on position
A generous 401k match up to 6% of salary
Tuition reimbursement for choosing to further your education
Paid bereavement leave
Employer-paid life and disability insurance
Paid jury duty leave
Friendly well-behaved dogs are welcome to join their humans at work in the corporate office
Company
Samson Rope Technologies
For 140 years, Samson has been recognized as a worldwide leader in the development and manufacture of high-performance synthetic ropes.