Athena · 18 hours ago
Front Desk Receptionist
New York, NY
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrAthena Mental Health is a New York State mental health-approved provider specializing in community mental health services. The Front Desk Receptionist will provide front desk support, ensuring a welcoming environment for clients and assisting with administrative tasks while maintaining confidentiality.
Health CareHospitalWellness
Responsibilities
Greet clients entering the clinic while managing the check-in/check-out process with the highest level of professionalism
Manage all client foot traffic and direct inquiries to the appropriate staff
Notify onsite clinicians when their assigned patient has arrived for their appointment
Ensure the reception area is tidy and presentable, stocked with all necessary stationery and material (e.g. pens, forms, and brochures)
Handle essential administrative tasks, including filing, making copies, and data entry
Manage incoming and outgoing mail correspondence, incoming faxes, shipments, and additional recordkeeping tasks
Respond to all client inquiries in a polite and timely manner
Schedule follow-up client appointments and maintain the clinic’s internal calendar
Schedule Intake appointments in EHR system
Follow up with clients after intake appointments to ensure an initial appointment is made with the assigned Clinician
Manage outreach needs for a caseload of 100 incoming and current clients
Tracks and monitors client progress by overseeing weekly follow-up until transition is successfully made to clinicians
Interact with clinical and administrative staff onsite to assist with any clerical duties or requests
Perform other duties as assigned by the supervisor
Qualification
Required
High school diploma or equivalent
Bilingual in Spanish Required
Strong communication and interpersonal skills
Detail-oriented and outcome driven
Able to discreetly handle sensitive and confidential information
Accountability and integrity
Meticulous attention to detail while multitasking
Excellent organizational and prioritizing skills
Demonstrates emotional intelligence in personal interactions
Exceptional communication skills - written and verbal
Strong computer skills and proficiency with Word, Excel, G-Suite, and other software/applications
Preferred
Experience in a healthcare setting preferred
Previous experience using computerized appointment scheduling systems and/or electronic Medical Record systems
Benefits
Competitive compensation plan
Amazing benefits
Company
Athena
Athena is a healthcare community that provides mental healthcare services to adults, children, and teens.
201-500 employees
H1B Sponsorship
Athena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Julius Robins
Founder & CEO
Andrea Luke, LCSW
Chief Operating Officer
Company data provided by crunchbase