STL - Sterlite Technologies Limited · 2 days ago
IT Help Desk Technician II (SharePoint/Microsoft Servers)
Green Bay, WI
Full-time
Hybrid
Mid, Senior Level
$26/hr - $29/hr
7+ years expSTL is seeking a dedicated and knowledgeable Helpdesk Administrator to join their local IT support team. The ideal candidate will provide exceptional technical support, manage IT infrastructure, and assist in implementing system solutions, ensuring smooth operations and high-quality service delivery.
Telecom & CommunicationsManufacturingInternetOptical CommunicationTelecommunications
Responsibilities
Provide first-line support for hardware and software issues, troubleshooting problems effectively and efficiently
Manage and maintain IT infrastructure, including servers, networks, and operating systems
Collaborate with systems engineering teams to ensure optimal system performance and reliability
Monitor system performance, conduct load balancing, and implement necessary adjustments
Support database management
Implement security measures to protect information security across all platforms
Qualification
Required
Proven Help Desk experience in IT
Skilled in Microsoft TEAMS, SharePoint, and Servers
Understanding of server migrations
Familiarity with operating system (Windows), and simple computer networking concepts
Strong analytical skills with the ability to troubleshoot complex technical issues effectively
Excellent communication skills with a service-oriented mindset to assist users at all levels
Ability to work collaboratively within a team environment while managing multiple tasks efficiently
Driver's License
Ability to Commute: Green Bay, WI 54344
Preferred
Bachelor's degree in Computer Science or a related field
SharePoint: 7 years
server migrations: 1 year
VoIP: 7 years
IT Help desk: 7 years
Software troubleshooting: 7 years
Microsoft Server: 7 years
troubleshooting Microsoft Servers: 2 years
Active Directory: 3 years
Azure: 5 years
Company
STL - Sterlite Technologies Limited
STL is a global leader in advanced connectivity solutions, providing end-to-end solutions for building AI-ready infrastructure, FTTx, Rural, Enterprise and Data Centre networks.
1001-5000 employees
H1B Sponsorship
STL - Sterlite Technologies Limited has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (4)
2022 (3)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$119.52M2024-04-16Post Ipo Equity· $119.52M
2001-01-05IPO
Leadership Team
Rahul Puri
Chief Executive Officer
Badri Gomatam
Chief Technology Officer, Telecom
Recent News
2026-01-23
2025-10-14
Company data provided by crunchbase