M3 Networks · 1 day ago
Project Manager (PM)
Southlake, TX
Full-time
Hybrid
Mid, Senior LevelM3 Networks is seeking a Project Manager (PM) to lead their Professional Services Team, ensuring successful project outcomes and team performance. The role involves coordinating stakeholders for project execution and leading the team to adhere to quality standards and processes.
Information TechnologyIT ManagementTechnical Support
Responsibilities
Manage all projects in the queue and lead the intake process to ensure organized transitions
Track delivery dates and maintain the project schedule to meet timeline commitments
Enforce company-approved project methodologies and monitor task completion to keep projects on time and budget
Conduct regular syncs with Project Engineers (PEs) to monitor time entry quality, accuracy, and adherence to the budget
Schedule and lead project status meetings; ensure all documentation is completed and verified
Manage out-of-scope requests via the “A Phase” process and lead course correction if projects go off track
Complete project billing in conjunction with the Finance Team
Achieve BU Pro Forma targets and PE utilization plans
Prepare monthly billing projections and weekly backlog reports (billable vs. non-billable)
Allocate team resources optimally to meet departmental demands
Analyze client satisfaction data and incorporate lessons learned into team processes
Provide coaching, mentoring, and conduct performance reviews/goal setting for the PS Team
Chair weekly Department meetings and attend the Noise Abatement Process (NAP) Team Lead meetings
Run the PS Team Daily Huddle to sync on performance and project status
Attend New Project KT Meetings and lead PE Sync Ups
Weekly 1:1 with Operations Manager and Weekly Team Leads Meeting (KPI trends)
Bi-Weekly Standards Committee and Quarterly Company Kickoff/Enrichment events
Qualification
Required
Bachelor's degree/tech school degree
Proven track record in achieving operational success
Preferred
Industry certifications (PMP, ITIL) are highly preferred
Company
M3 Networks
M3 Networks provides IT support services.
Founded in 2003
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael D. Moore
Founder and CEO
Stephanie Moore, CPA
Chief Financial Officer
Company data provided by crunchbase