The Hartford · 22 hours ago
High School Internship Program, Stability Operations Intern
Hartford, CT
Internship
Onsite
InternThe Hartford is a leading insurance company that offers a supportive internship experience for high performing students. As a Stability Operations Intern, you will gain hands-on experience in enterprise IT Service Management, supporting operational teams and learning about incident coordination and change governance.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Assist in tracking and coordinating incidents, major events, and service restoration activities
Support Change Operations by helping review change records, validating required fields, and ensuring adherence to enterprise change standards
Assist in facilitating operational calls and meetings, capturing notes, action items, and follow ups
Help maintain operational documentation, templates, and process artifacts related to SRM and Change Management
Participate in post incident reviews (PRBs) and assist with documenting lessons learned and improvement actions
Support reporting and analysis of stability trends, change compliance, and operational metrics
Demonstrate strong collaboration, professionalism, and effective communication while working with cross functional technology teams
Learn and apply ITIL aligned practices, Agile ways of working, and enterprise governance principles in a real production environment
Qualification
Required
Self motivated with mature and professional conduct
Strong oral and written communication skills
Eagerness to learn and apply new information quickly
Analytical, problem solving, and decision making abilities
Ability to build and maintain positive working relationships
Team oriented, collaborative, and open to feedback
Effective time management and prioritization skills
Commitment to delivering an excellent customer experience
Experience with Microsoft 365 or Google Workspace
Familiarity with Windows 10 and Microsoft productivity tools
Reliable transportation required for onsite work
Must satisfy employment eligibility requirements as established by The State of CT and pass required background checks
Preferred
Technology related curriculum
Teacher recommendations
Participation in school clubs, extracurricular activities, community programs, or volunteer initiatives
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
Founded in 1810
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
Christopher Swift
Chief Executive Officer
Recent News
2025-12-09
2025-12-08
Company data provided by crunchbase