Humana · 9 hours ago
Care Management Support Professional 1, SDOH Coordinator-10
United States
Full-time
Remote
Entry Level
$45K/yr - $61K/yr
2+ years expHumana Inc. is committed to putting health first and is seeking a Care Management Support Professional 1 to contribute to the administration of care management. This role involves providing non-clinical support to assess and evaluate enrollees' needs and guiding them towards appropriate resources for their wellbeing.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Find community-based support to meet enrollees' housing, transportation, food insecurity, education, and employment needs, in addition to other SDOH needs
Support Care Managers and Community Health Workers to find appropriate community housing resources and to address additional SDOH needs
Liaise among Humana Care Managers, providers, and community-based organizations to coordinate referrals for enrollees to community-based services and programs and to foster integrated efforts among all parties
Handle calls from Enrollee Services for callers who require resources and who are not participating in Care Management; can refer enrollee to Care Management after initial resource assistance
Assist with health screening process, unable to reach efforts, conduct non-clinical surveys, and offer Care Management services, as needed
Serve as a key knowledge source for community services and information for enrollees and other Humana associates
Implement community assessments to identify community resource gaps
Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence
Support enrollees' self-management skills through the provision of culturally appropriate health education and health coaching
Attend Humana community events to connect with enrollees and provide education on care management services
Build and maintain relationships with providers and community resources to support enrollee identification and referrals
Qualification
Required
Minimum two (2) years prior experience working with community housing resources, community health agencies/social service agencies (Area Agency on Aging, DME providers, Meal on Wheels etc.)Minimum 1-year professional experience
Intermediate to Advanced knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint, and Access
Decision making skills regarding own work approach/priorities, and work assignments, standards, and resources
Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders
Ability to multi-task and work in a very fast-paced environment
Must reside in Oklahoma, Occasional travel to office for staff meetings, training, etc
Preferred
Associate degree
Related clinical licensure or certification pr
Experience with behavioral change, health promotion, coaching and wellness
Bilingual preferred (Spanish, Native Tribal, Vietnamese, or other)
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Medical, dental and vision benefits
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Emilie Fritsch
Senior User Interface Design Engineer
Recent News
Investor's Business Daily
2026-02-09
Lane Report | Kentucky Business & Economic News
2026-02-06
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-02-06
Company data provided by crunchbase