Otterbein SeniorLife · 17 hours ago
Medical Records Coordinator
Toledo, OH
Full-time
Onsite
Entry Level
1+ years expOtterbein is a non-profit health and human service organization providing senior housing options for over 100 years. They are seeking a Medical Records Coordinator to maintain accurate and compliant medical records, support documentation processes, and ensure regulatory compliance while collaborating with internal and external partners.
Assisted LivingElder CareHealth CareHospitalNon ProfitNursing and Residential CareRehabilitationSocial Assistance
Responsibilities
Assemble and maintain accurate patient records, ensuring all required documentation is complete and compliant
Perform chart audits for new admissions and discharges; close out records in a timely manner
Electronically distribute, upload, and update documents and orders in the EMR
Record and update patient identification information as needed
Fax and follow up on physician orders to ensure timely signature and return
Ensure compliance with documentation standards and regulations
Maintain security and confidentiality of all patient care information
Complete ADR requests and support regulatory reviews and audits
Assist with document tracking related to benefit periods, CTIs, and Face-to-Face forms
Provide guidance to partners on documentation requirements and process improvements
Serve as a liaison between team members, leadership, and external providers
Practice open, respectful communication and maintain a positive, collaborative work environment
Participate in department meetings, committees, and training
Identify and report billing or record discrepancies
Notify ancillary vendors of changes in resident information
Support pharmacy and DME documentation as needed
Assist with departmental projects, reports, and QAPI initiatives
Follow safety and emergency preparedness policies
Participate in emergency drills and promptly report safety concerns
Be aware of environmental risks including infectious materials, physical hazards, and challenging interpersonal interactions
Qualification
Required
Valid driver's license and insurance
Strong attention to detail
Organizational skills
Sound judgement
Preferred
Associate's degree or equivalent experience
Minimum of 1 year experience of medical records or administrative experience
Familiarity with systems such as PCC, MatrixCare, and Careficient
Benefits
Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support
401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection
University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
Company
Otterbein SeniorLife
Otterbein SeniorLife offers a wide range of assisted living, rehabilitation, nursing care and home health care services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J. Chris Green
Treasurer and Chief Financial Officer
Lois Mills
Vice Presdent HR/Chief People Officer
Recent News
2025-04-26
Cincinnati Business Courier
2025-01-06
2024-11-19
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