GoFundMe · 15 hours ago
Senior Solutions Architect
San Francisco, CA
Full-time
Hybrid
Senior Level
$137K/yr - $206K/yr
7+ years expGoFundMe is seeking a Senior Solutions Architect to join their Technical Solutions & Partnerships team. This role involves architecting, designing, and validating scalable technical solutions for large nonprofit customers, bridging pre-sales and post-sales processes, and collaborating with various teams to drive solution sales and customer success.
CrowdfundingInternetPeer to Peer
Responsibilities
Accelerate the sales cycle by identifying path forward for technical gaps, risks, constraints, and integration considerations early
Advise Sales teams and Solution Engineers on architectural trade-offs
Collaborate with pre-sales, product and delivery teams on proofs of concepts and pilots to validate solutions & proposed architectures
Provide clear, defensible solution recommendations, including scalability considerations, technical limitations, and delivery implications
Define and document reusable solution patterns for common, repeatable use cases
Own end-to-end technical solution architecture design for customers across the full Classy product suite
Translate business needs into clear, actionable technical requirements that implementation teams can execute against
Define and document reusable solution patterns for common use cases (e.g., memberships, premiums, giving carts)
Guide customers on GoFundMe’s Salesforce integration, ensuring designs align with best practice
Lead architectural discussions related to integrations, balancing customer expectations with platform capabilities and long-term sustainability
Serve as the primary technical lead during implementation, guiding discovery, build, and delivery with enterprise customers
Act as a trusted technical advisor to customer stakeholders, including technical teams, project managers, and solution owners
Negotiate requirements directly with customers, clearly communicating trade-offs, constraints, and decisions around what can be delivered
Partner closely with Product and Engineering to distill customer needs into well-defined, prioritized requirements, advocating for customer outcomes while accounting for platform strategy and delivery constraints
Present customer-driven requirements and architectural implications to product leadership, helping guide product investment decisions
Proactively identify adoption, scalability, or launch risks and drive mitigation strategies
Support implementation teams in resolving complex integration challenges and optimizing execution quality
Develop and maintain Salesforce-specific integration frameworks, standards, and reusable assets
Provide structured feedback from enterprise implementations to refine solution patterns and product roadmap
Maintain deep expertise in Salesforce, enterprise SaaS ecosystems, and API-based integration architectures
Stay current on emerging technologies, customer needs, and industry best practices to continuously evolve Classy’s solution approach
Qualification
Required
7+ years of relevant pre-sales architecture, consulting or professional services experience designing technical solutions
Executive communication skills are required
5 years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects
Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements
Strong knowledge & experience with ReST APIs, JS, and implementing middleware
Strong organizational skills
Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively
Able to take ownership of complex technical problems and drive them to resolution
Ability to understand customer requirements and translate them into technical design
Strong people skills to lead collaboration across functions and organizations
Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions
Superior analytical, problem solving and critical thinking abilities
Degree or equivalent relevant experience based on the core responsibilities of the role
Preferred
Experience in payment processing systems
Experience with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, or Blackbaud systems
Experience with the nonprofit / fundraising industry
5+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls
Benefits
Healthcare
Dental
Vision
Life insurance
401(k) saving program
Financial assistance for things like hybrid work
Family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Company
GoFundMe
GoFundMe is the world’s largest fundraising platform, helping people, causes, and charities raise money fast and efficiently.
201-500 employees
H1B Sponsorship
GoFundMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (10)
2023 (10)
2022 (9)
2021 (9)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Accel,TCV
2015-07-02Series A
2014-04-01Series Unknown
Leadership Team
Timothy Cadogan
Chief Executive Officer
Steve Froehlich
Chief Customer Growth Officer
Recent News
2026-01-06
Markets | Mail Online
2025-12-29
2025-12-15
Company data provided by crunchbase