NYS Office of Information Technology Services · 13 hours ago
Technology Analyst 1 (Quality Assurance) - SP04NYC
New York, NY
Full-time
Hybrid
Mid, Senior Level
$87K/yr - $110K/yr
5+ years expThe New York State Office of Information Technology Services (ITS) is responsible for providing operational support for various applications across state agencies. They are seeking a Technology Analyst 1 (Quality Assurance) to ensure software products meet quality standards through testing, analysis, and collaboration with development teams.
Cyber SecurityGovernmentInformation TechnologyIT Infrastructure
No H1B
U.S. Citizen Only
Responsibilities
Review and analyze system specifications
Develop and execute test plans to ensure that all objectives are met
Implement and monitor manual or automated test scripts to assess functionality, reliability, performance, and quality of software products, systems, and applications
Evaluate product code according to specifications
Create logs to document testing phases and defects
Identify and remedy defects within the development process, helping troubleshoot issues
Create standards and procedures to determine product quality and release readiness
Drive innovation and streamline overall testing processes
Identify, isolate, and track bugs throughout testing
Report bugs and errors to development teams
Identify any potential problems that users might encounter
Perform all aspects of verification, including functional, system, regression, and user acceptance testing
Collaborate closely with cross-functional teams (e.g., developers and product managers), ensuring product quality throughout the software development lifecycle and developing effective strategies and test plans
Conduct post-release/ post-implementation testing
Ensure ongoing compliance with quality and regulatory requirements
Qualification
Required
Five (5) years of information technology experience, one (1) year of which must be within the discipline of quality assurance
Associate's degree with 15 semester credit hours in computer science or a related field substitutes for one year of general information technology experience
Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or a related field can substitute for one year of general information technology experience
Bachelor's degree in any field including or supplemented by fifteen (15) semester credit hours in computer science or a related field substitutes for three years substitutes for three (3) years of general information technology experience
Bachelor's degree in any field substitutes for two (2) years of general information technology experience
Master's degree or higher in computer science or related field substitutes for one year of general information technology experience
Preferred
Preference for candidates holding relevant technology analyst certification, including but not limited to: Certified Software Quality Analyst (CSQA)
Certified Quality Improvement Associate (CQIA)
Certified Associate in Software Testing (CAST)
International Software Testing Qualifications Board (ISTQB) Certification
Understanding of software development methodologies, like Agile or Waterfall, and regression testing
Knowledge of one or more programming language, like Java or C#
Working knowledge of test management software (e.g. qTest, Zephyr) and SQL
Strong attention to detail to identify software errors
Well-developed analysis and problem-solving abilities, adept at thinking critically about software and its potential flaws to troubleshoot issues
Excellent communication skills to effectively document and relay issues to cross-functional teams for resolution
Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Moore
CTO, Enterprise ITS - WorkPlace Solutions - Nano Tech
Venkatesh Nattanmai
Deputy Chief Technology Officer - Service Delivery
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