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Director, Chief of Staff – ECP jobs in United States
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Capital One · 21 hours ago

Director, Chief of Staff – ECP

Capital One is seeking a strategic and execution-minded Director, Chief of Staff to join the Enterprise Consumer Product leadership team. This role involves driving organizational excellence, facilitating leadership decision-making, and implementing strategies to enhance business efficiency across the organization.
Financial Services
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Comp. & Benefits
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Responsibilities

Serve as a strategic advisor and operating partner to the senior leadership team, translating vision into actionable roadmaps and providing a high-context sounding board for executive decision-making
Create and evolve the organization’s operating rhythms to provide clarity, focus, and cohesion. This includes leading the orchestration of business priorities, routines, and strategic planning processes
Design and implement scalable tools and processes that enhance organizational effectiveness, bringing transparency and rigor to business operations through the synthesis of disparate data and reporting
Partner closely with Corporate Finance to ensure operational roadmaps and financial forecasts are deeply synchronized. Act as the primary interface to ensure that organizational planning is grounded in financial reality and that all resource allocations are optimized against fiscal targets
Act as the central 'connective tissue' across the organization, ensuring information and insights flow seamlessly across functional boundaries (Product, Tech, Design, Finance) to maintain alignment on shared objectives
Lead high-stakes special projects that cut across multiple domains, navigating matrixed environments independently to surface learnings and iterate on operational solutions

Qualification

Process ManagementProgram ManagementProject ManagementStrategy DevelopmentBudgetingOrganizational ChangeEmotional IntelligenceLeadershipCommunication

Required

Bachelor's degree
At least 7 years of experience in Project Management, Process Management, or Program Management

Preferred

5+ years of experience in strategy development
5+ years of experience in budgeting and labor strategy
6+ years of experience driving organizational change and operational excellence

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Justin Burch
Senior Vice President
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Company data provided by crunchbase