MEDFAR · 23 hours ago
EMR Support Specialist (Comtron)
Great Neck, NY
Full-time
Hybrid
New Grad, Entry Level
$66K/yr - $84K/yr
0+ years expMEDFAR is a healthcare software company that develops innovative electronic medical record solutions. They are seeking an EMR Support Specialist to ensure successful implementation, training, and troubleshooting of their products, while collaborating with various departments to meet client needs.
Health CareMedicalSoftware
Responsibilities
Supports the business strategy by forming a backlog of features for development and customer-facing teams
Creates client-facing reports based on requested criteria
Customization of dynamic forms, patient forms, visit notes, encounter forms and problem templates
Set up automated appointment reminders: sms, calls and emails, to improve operational efficiency
Implement e-prescribing functionalities for medical staff to streamline the prescription process
Daily tasks and responsibilities: Responsible for providing solutions to clients based on their inquiry
Collaboration with finance, billing, interface and development departments
Assist other departments, such as RCM by mailing out claims and appeals for RCM clients
Customer facing responsibilities: Answers client calls, emails and tickets
Conduct Sales Demos for potential customers in order to demonstrate product features and facilitate user adoption
Conduct training for internal team as well as client training: Provider/ Admin/ Staff
Test new features and modules, such as Patient Portal, Patient Intake and Telehealth to ensure their functionality and performance meet client expectations
Qualification
Required
You have a minimum of 6 months of relevant experience working with EMR systems, such as implementation, training, or hands-on use within a medical or healthcare environment
You hold a Bachelor's degree or equivalent experience, particularly when prior medical or EMR experience is limited
You have experience with Medical Records software and are aware of a typical medical office workflow
You are able to work under pressure and handle high stress situations such as: system outages and cyber attacks
You are able to follow instructions and execute
You are able to quickly grasp new information and ready to assist with urgent tasks that are not part of your daily routine
You have the knowledge to provide workflow modifications in order to improve office efficiency and revenue for providers
You have the knowledge of setting up e-prescribing of medications and controlled substances
Willingness and ability to travel within the United States as needed, primarily to support client implementations and onsite training
Valid driver's license and ability to travel by air and ground transportation required
Hybrid work model with an expectation to be onsite at the office a minimum of three (3) days per week, when not traveling for client engagements
Benefits
Annual training budget of $1,500 for professional development and opportunity to grow your career in a high-growth environment.
Benefit from MEDFAR’s success through our Annual Bonus Program.
Health insurance and benefits as of Day 1, including Employee & Family Assistance Program (EFAP).
Company
MEDFAR
Our mission is to promote excellence and efficiency in healthcare through our MYLE and PLEXIA electronic medical records.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$42.62MKey Investors
Investissement QuebecWalter Capital PartnersAnges Quebec
2023-04-18Series C· $22.4M
2021-02-16Series Unknown· $19.67M
2015-02-10Seed· $0.55M
Leadership Team
Elias Farah
President & CEO
Patrick Issid
Chief Operations Officer, VP Product Development
Recent News
The Globe and Mail
2024-11-07
angesquebec.com
2024-02-23
Company data provided by crunchbase