NEOGOV · 11 hours ago
Audio Visual (AV) Systems Engineer
390 Robert St. N St. Paul, MN
Full-time
Onsite
Mid, Senior Level
$89K/yr - $144K/yr
2+ years expNEOGOV is part of the Metropolitan Council, an organization committed to supporting a diverse workforce. The Audio Visual (AV) Systems Engineer will design, implement, support, and manage audio-visual systems, collaborating with teams to optimize system performance and contribute to the Council's technological needs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Automates infrastructure tasks to improve scalability, consistency, and operational efficiency
Applies patches, updates, firmware, and system upgrades to audio-visual components
Implements security controls, ensures compliance with security policies, and manages user access and permissions
Coordinates service outages and recovery efforts, keeping the IS Service Desk and stakeholders informed
Monitors and optimizes Audio Visual (AV) system performance, scalability, availability, and resource utilization
Leads problem identification and resolution, including proactive problem management and root-cause analysis
Installs, configures, and maintains audio-visual hardware, operating systems, and supporting components
Collaborates with other IS divisions to ensure proper connectivity, accounts, and system integrations for AV systems
Maintains documentation for configurations, procedures, and troubleshooting guidelines and supports capacity planning and forecasting
Supports projects and initiatives, working with other IS teams to implement AV infrastructure solutions
Will be the Met Council lead on internal digital signage, including user management, end user support, vendor support, new deployments, and other related digital signage tasks or issues
Maintaining Public Address systems within Met Council facilities, including end-user support, vendor support, new deployments, and other related public address system tasks
Will be able to work with multiple vendors on new or refreshed audio-visual systems in conference rooms. Including quotes, installations, and approval of installation systems
Qualification
Required
High school diploma/GED with seven (7) years of experience
Associate degree with five (5) years of experience
Bachelor's degree with two (2) years of experience
Master's degree with 0 years of experience
Preferred
Professional industry certifications such as: CTS (Certified Technology Specialist), CTS-I (Installation) or CTS-D (Design), Crestron, Extron, Polycom, AMX, Biamp, Granicus, others
Understanding of networks and networking technologies, flow, and ability to troubleshoot (IP addressing, VLANs, switches)
Strong knowledge of audio, video, and lighting systems, including setup and troubleshooting
Live streaming experience
Experience working with: General audio-visual troubleshooting, Projectors, displays, monitors, Microphones, mixers, DSPs, amplifiers, speakers, Video conferencing platforms (Zoom, MS Teams, Webex, others), Control systems (Crestron, Extron, AMX), HDMI, SDI, VGA, DisplayPort, and other port technologies, Audio over IP and intermediate networking concepts, Familiarity with AV rack wiring, cable management, and installation standards
Ability to install, configure, and support AV equipment in: Conference rooms, Council Chambers, Experience with preventive maintenance and equipment upgrades
Ability to read and interpret technical diagrams, schematics, and floor plans
Digital Signage Experience: Understanding of how digital signage works and flows, Ability to troubleshoot digital signage in a corporate environment
Customer Service & Communication: Professional and friendly demeanor when supporting end users, Ability to explain technical issues in simple terms, Strong communications skills with clients, event staff, and IT teams, Strong attention to detail, working in a team-oriented environment
Experience working with diverse populations of internal and external customers
Benefits
Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance
Well@Work clinic
Bus/rail pass valued at over $1200 per year
Parking at many job locations
Fitness centers at many job locations
Employee Assistance Program
Extensive health and wellness programs and resources
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase