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Baptist Health Care · 5 hours ago

Applications Analyst I

123 Baptist Way, Pensacola, FL, 32503, US

Full-time

Hybrid

New Grad, Entry Level

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The Applications Analyst I will provide front line support on information systems technologies, assisting in application configuration, testing, implementation, and training to enhance operational efficiencies and support patient safety.

Health CareHospitalNon ProfitOncology

Responsibilities

Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting

Work with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications to gain improved clinical, administrative, or health information management efficiencies, meet quality standards, and improve the patient and provider experience

Participates in change management activities to support successful system deployments and enhancements

Participates in unit, functional and integrated testing of the software with variety of hardware to ensure that the design objectives are met

Provides input into escalation of issues with appropriate internal and/or contracted resources

Assists with the development and maintenance of system documentation, end-user training materials, and supports training efforts

Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT leadership

Generate reports from various systems to monitor compliance and performance

Support and troubleshoot issues with end users through resolution

Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis

Actively participates in and sometimes leads team daily management and process improvement activities

Responsible for managing small to medium projects to completion on time

Assist in other duties as assigned to support the operational needs of the department and organization

May be required to remain on campus immediately before, during, and after severe weather and/or disasters

Qualification

Application configuration supportTestingImplementationData collectionWorkflow designEnd-user trainingProcess improvement

Required

Ability to work various shifts during system go lives or major upgrades

Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting

Work with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications

Participates in change management activities to support successful system deployments and enhancements

Participates in unit, functional and integrated testing of the software with variety of hardware