HomeWorks Energy, Inc. · 1 day ago
HVAC Project Coordinator
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $26/hrHomeWorks Energy, Inc. is seeking a Project Coordinator responsible for supporting customers from post-sale to project completion. The role involves managing customer communications, maintaining case close times, and driving a superior customer experience throughout the project lifecycle.
EnergyRenewable Energy
Responsibilities
Provide consistent customer communication using the 1, 2, 3 call process:
Introductory Call
Scheduled Confirmation
Close out call
Manage a high-volume of cases
Maintain case close time, meeting company targets
Drive a superior customer experience:
Act as the sole point of contact to the customer
Update new/changed customer information in the system
Provide project expectations to the customer
Communicate with the scheduling team to ensure installs and callbacks are completed promptly
Respond professionally and in a timely manner to customer calls and emails
Assist customers with submitting Mass Save Rebates via the Mass Save website
Initiate and collect project payments for customer accounts
Perform additional tasks as required
Qualification
Required
High School diploma or equivalent
Proficiency working with MS Office
Proficiency working with Customer Relationship Management (CRM) software such as Salesforce
Customer focused
Excellent communication skills
Ability to work independently or as part of a team
Time Management skills
Problem solving ability
Requires proficiency in reading, writing, and communicating in English
Current residency in states of AZ, CA, CO, CT, FL, GA, LA, MA, ME, MO, NC, NE, NH, NJ, NV, NY, OH, RI, SC, TN, TX, or VT is required to comply with state tax regulations
Preferred
Bachelor's degree in relevant field
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid training
401k Retirement Plan with match
PTO with accrual schedule
Paid holiday schedule
Employee Assistance Program
Remote work environment
Fast growth opportunities!
Company
HomeWorks Energy, Inc.
HomeWorks Energy is an environmental services company in Boston MA.
Founded in 2008
201-500 employees
H1B Sponsorship
HomeWorks Energy, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Martijn Fleuren
President & Chief Executive Officer
Pamela Sutton-Hall
Chief Financial Officer
Company data provided by crunchbase