Glean · 7 hours ago
Software Engineer, Insights
San Francisco
Full-time
Hybrid
Senior Level
$140K/yr - $265K/yr
5+ years expGlean is an innovative AI-powered knowledge management platform that enhances productivity and collaboration within organizations. The Software Engineer on the Insights team will design and build data pipelines, backend services, and customer-facing experiences to ensure accurate and trustworthy metrics for Glean's AI products.
Agentic AIArtificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Design and implement reliable data pipelines and services that summarize deployment log data into daily user-, team-, department-, and agent-level metrics powering the Insights dashboards
Build and evolve backend APIs and services that sit between our product logs, warehouses, and the Insights UI, with a high bar for correctness, debuggability, and latency
Contribute to the NLQ for Insights initiative by extending the agentic loop and tool library over our Insights warehouse so moderators and admins can ask natural-language questions and get accurate, explainable answers
Build user targeting platform for marketing and growth campaigns
Improve observability, alerting, and backfill workflows for Insights jobs so metric issues are caught early and resolved safely via idempotent backfills
Partner with Pricing, Finance, Data, Marketing and Product to keep internal dashboards and external Insights views aligned on core definitions (e.g., active users, assistant and agent usage, utilization) and to support usage-based pricing and renewals
Qualification
Required
5+ years of industry software engineering experience, including meaningful ownership of production services or analytics systems
Strong experience building backend services and APIs in one or more of: Golang, Java, Typescript, or Python, and comfort jumping across the stack when needed (from data pipelines to APIs to web UX)
Proficiency in SQL and experience working with modern data warehouses or analytics stacks
Benefits
Medical, Vision, and Dental coverage
Generous time-off policy
401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
501-1000 employees
H1B Sponsorship
Glean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (17)
2023 (7)
2022 (26)
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementAltimeter,DST GlobalKleiner Perkins,Lightspeed Venture Partners
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Leadership Team
Arvind Jain
Founder and CEO
Michael Miao
VP of Finance & BizOps
Recent News
2026-01-19
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase